Nursing homeActive
Hanover Hill Health Care Center
700 Hanover Street, Manchester, NH 031046036273826124 certified beds · 110 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
8
● 1● 6● 1
Penalties · 3 yrs
$8,512
1 fine
Last survey
2026-03-10
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New Hampshire Health Facilities Administration · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-03-10 | Standard | 010 | CMS-2567 (Care Compare) | — |
| 2024-12-12 | Standard | 141 | CMS-2567 (Care Compare) | — |
| 2024-01-05 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2023-08-30 | Infection control | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New Hampshire Health Facilities Administration publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-23Record 305009-20260310-F658
F760Ensure that residents are free from significant medication errors.Scope/severity GHarm
Medication
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-13Record 305009-20241212-F760
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-08Record 305009-20241212-F645
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-22Record 305009-20241212-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 305009-20241212-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-22Record 305009-20241212-F880
F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Scope/severity CPaperwork
Records
Widespread; potential for minimal harm.Corrected 2024-12-12Record 305009-20241212-F838
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-09-30Record 305009-20230830-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-12-12 | Civil money penalty | $8,512 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.54
Facility
New Hampshire
National
New Hampshire 0.78 · National 0.69
Total nurse hours per resident day4.06
Facility
New Hampshire
National
New Hampshire 3.90 · National 3.86
Weekend total nurse hours3.59
Facility
New Hampshire
National
New Hampshire 3.47 · National 3.42
Total nursing staff turnover37%
Facility
New Hampshire
National
New Hampshire 44% · National 46%
Registered nurse turnover39%
Facility
New Hampshire
National
New Hampshire 41% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New Hampshire | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.7% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.5% | 4.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 23.2% | 17.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.4% | 2.1% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 17.0% | 22.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.3% | 5.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 23.4% | 19.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Accordion Healthcare Consulting, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Athar, Masooma Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Foster, Heather Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Intelycare Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kelia, Inc. Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lee, Allison Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lee, Elisabeth Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lee, Theodore Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mcintire, Lori Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Medwin Healthcare Staffing Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Omnicare, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Silver Stone Investment Management, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Wipfli LLP Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Accordion Healthcare Consulting, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Athar, Masooma Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Foster, Heather Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Intelycare Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kelia, Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lee, Allison Individual | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Lee, Allison Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lee, Elisabeth Individual | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Lee, Elisabeth Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lee, Theodore Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lee, Theodore Individual | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Mcintire, Lori Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mcintire, Lori Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Medwin Healthcare Staffing Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Megansett Realty, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Omnicare, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Silver Stone Investment Management, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tjl Properties Management, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wipfli LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New Hampshire.
No county cost figures on file for Hillsborough.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| St Joseph Residence Manchester | 0.1 mi | 2025-12-23 | 380 |
| Saint Teresa Rehabilitation & Nursing Center Manchester | 0.5 mi | 2026-04-29 | 3120 |
| Mount Carmel Rehabilitation And Nursing Center Manchester | 1.1 mi | 2025-07-24 | 160 |
| Maple Leaf Health Care Center Manchester | 1.1 mi | 2026-03-04 | 250 |
| Holy Cross Health Center Manchester | 1.5 mi | 2026-02-25 | 020 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |