Nursing homeActive
Highland House Rehabilitation and Healthcare
1700 Pamalee Drive, Fayetteville, NC 283019104882295106 certified beds · 97 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
14
● 1● 13● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-03-13
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 3
Staffing 1
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-03-13 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2024-12-19 | Standard | 150 | CMS-2567 (Care Compare) | — |
| 2023-10-25 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2023-08-24 | Complaint | 020 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-10Record 345353-20260313-F584
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-10Record 345353-20260313-F602
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-10Record 345353-20260313-F641
F685Assist a resident in gaining access to vision and hearing services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-10Record 345353-20260313-F685
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-10Record 345353-20260313-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-10Record 345353-20260313-F689
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 345353-20241219-F561
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 345353-20241219-F585
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 345353-20241219-F641
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 345353-20241219-F644
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 345353-20241219-F677
F567Honor the resident's right to manage his or her financial affairs.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2025-01-22Record 345353-20241219-F567
F660Plan the resident's discharge to meet the resident's goals and needs.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-19Record 345353-20230824-F660
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-19Record 345353-20230824-F690
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.28
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day3.50
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours3.18
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover68%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover83%
Facility
North Carolina
National
North Carolina 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | North Carolina | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.4% | 5.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.4% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 18.4% | 14.0% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 4.0% | 2.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 21.6% | 15.6% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 4.1% | 7.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 15.8% | 21.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Drake, Tonya Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Calcutt, Joseph Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Calcutt, Joseph Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Drake, Tonya Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gonzalez, Jose Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Liberty Healthcare Management Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Liberty Healthcare Properties Of Highland House, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Liberty Real Properties IV LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Long Term Care Management Services LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mcneill, John Individual | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Mcneill, Robert Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Miller, Robert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Miller, Robert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Oliver, Anna Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Purifoy, Penny Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Purvis, Jenny Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Wilson, Jeffrey Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Wilson, Jeffrey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Liberty Senior Living — 37 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.
No county cost figures on file for Cumberland.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Woodlands Nursing & Rehabilitation Center Fayetteville | 0.5 mi | 2025-08-08 | 060 |
| Haymount Rehabilitation & Nursing Center, Inc. Fayetteville | 1.3 mi | 2025-05-01 | 000 |
| Whispering Pines Nursing & Rehab Center Fayetteville | 2.1 mi | 2025-04-17 | 011 |
| Village Green Health and Rehabilitation Fayetteville | 3.4 mi | 2026-05-13 | 150 |
| The Carrolton of Fayetteville Fayetteville | 5.4 mi | 2026-06-03 | 1140 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |