Nursing homeActive

Corewell Health Rehabilitation & Nursing Center -

4118 Kalamazoo Ave SE, Grand Rapids, MI 495086164867002165 certified beds · 145 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2023
Deficiencies
21
1200
Penalties · 3 yrs
none on file
Last survey
2025-09-10
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Michigan LARA · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-09-10Standard020CMS-2567 (Care Compare)
2025-04-29Complaint020CMS-2567 (Care Compare)
2025-03-12Complaint010CMS-2567 (Care Compare)
2024-12-05Complaint020CMS-2567 (Care Compare)
2024-08-15Standard040CMS-2567 (Care Compare)
2024-03-12Complaint010CMS-2567 (Care Compare)
2023-11-07Complaint010CMS-2567 (Care Compare)
2023-07-12Standard170CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-09-10Standard survey · 2 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-10Record 235035-20250910-F561
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-10Record 235035-20250910-F880
2025-04-29Complaint survey · 2 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 235035-20250429-F550
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 235035-20250429-F609
2025-03-12Complaint survey · 1 deficiencyOfficial report
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 235035-20250312-F880
2024-12-05Complaint survey · 2 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-03Record 235035-20241205-F558
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-03Record 235035-20241205-F677
2024-08-15Standard survey · 4 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-19Record 235035-20240815-F554
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-19Record 235035-20240815-F686
F699Provide care or services that was trauma informed and/or culturally competent.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-19Record 235035-20240815-F699
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-19Record 235035-20240815-F880
2024-03-12Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-02Record 235035-20240312-F689
2023-11-07Complaint survey · 1 deficiencyOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-30Record 235035-20231107-F550
2023-07-12Standard survey · 8 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-07Record 235035-20230712-F550
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-07Record 235035-20230712-F561
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-07Record 235035-20230712-F656
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-07Record 235035-20230712-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-07Record 235035-20230712-F689
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-07Record 235035-20230712-F698
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-07Record 235035-20230712-F812
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2023-08-07Record 235035-20230712-F585

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.32
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day5.15
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours4.36
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover41%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover17%
Facility
Michigan
National
Michigan 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMichiganNational
Percentage of long-stay residents with pressure ulcers
lower is better
5.2%5.1%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.6%3.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
13.4%14.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.7%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
13.0%10.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.7%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
23.3%19.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Boettcher, Iris
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Boss, Michelle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Corewell Health
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Marlow, Tamila
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Beg, Simin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Boettcher, Iris
Individual
ADP OF THE SNFNOT APPLICABLE
Boss, Michelle
Individual
ADP OF THE SNFNOT APPLICABLE
Bragg, Talawnda
Individual
CORPORATE DIRECTORNOT APPLICABLE
Buckley, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Corewell Health
Organization
ADP OF THE SNFNOT APPLICABLE
Cox, Matthew
Individual
CORPORATE OFFICERNOT APPLICABLE
Doornbos, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ferrell-Robinson, Lynnette
Individual
CORPORATE DIRECTORNOT APPLICABLE
Freese Decker, Christina
Individual
CORPORATE OFFICERNOT APPLICABLE
Freese Decker, Christina
Individual
ADP OF THE SNFNOT APPLICABLE
Hofman, Ronald
Individual
CORPORATE DIRECTORNOT APPLICABLE
Marlow, Tamila
Individual
ADP OF THE SNFNOT APPLICABLE
Pakkala, Karen
Individual
ADP OF THE SNFNOT APPLICABLE
Pakkala, Karen
Individual
CORPORATE OFFICERNOT APPLICABLE
Pink, Bill
Individual
CORPORATE DIRECTORNOT APPLICABLE
Port, Christopher
Individual
CORPORATE DIRECTORNOT APPLICABLE
Torres, Johannie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Waalkes, Annica
Individual
CORPORATE DIRECTORNOT APPLICABLE
Watson, Sam
Individual
CORPORATE DIRECTORNOT APPLICABLE
Wilson, Mark
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Corewell Health6 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.

No county cost figures on file for Kent.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Optalis Health and Rehabilitation of Grand Rapids
Grand Rapids
1.2 mi2026-06-0308411
Holland Home Breton Rehabilitation & Living Centre
Grand Rapids
1.3 mi2026-04-30080
Holland Home - Raybrook Manor
Grand Rapids
3.1 mi2026-06-241212
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids
3.1 mi2026-03-190672
Optalis Health & Rehabilitation of Wyoming
Wyoming
2.9 mi2026-06-240413
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01