Nursing homeActive

Holland Home - Raybrook Manor

2121 Raybrook SE, Grand Rapids, MI 495466162355702101 certified beds · 91 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
24
1212
Penalties · 3 yrs
1 action
Last survey
2026-06-24
Complaint
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Michigan LARA · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-24Complaint021CMS-2567 (Care Compare)
2026-03-12Standard010CMS-2567 (Care Compare)
2025-12-23Complaint020CMS-2567 (Care Compare)
2025-02-05Standard081CMS-2567 (Care Compare)
2024-01-26Standard150CMS-2567 (Care Compare)
2023-11-29Complaint030CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-24Complaint survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2026-07-28Record 235440-20260624-F684
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-28Record 235440-20260624-F580
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-28Record 235440-20260624-F842
2026-03-12Standard survey · 1 deficiencyOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-14Record 235440-20260312-F584
2025-12-23Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-27Record 235440-20251223-F600
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-27Record 235440-20251223-F761
2025-02-05Standard survey · 9 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-03-11Record 235440-20250205-F689
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F550
F583Keep residents' personal and medical records private and confidential.Scope/severity FStandard
Dignity & rights
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F583
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F585
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F609
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F657
F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F810
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 235440-20250205-F880
2024-01-26Standard survey · 6 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-02Record 235440-20240126-F600
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-27Record 235440-20240126-F644
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-27Record 235440-20240126-F658
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-27Record 235440-20240126-F761
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-27Record 235440-20240126-F883
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2024-02-27Record 235440-20240126-F726
2023-11-29Complaint survey · 3 deficienciesOfficial report
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-02Record 235440-20231129-F610
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-18Record 235440-20231129-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-02Record 235440-20231129-F689

Penalties & enforcement

DateActionAmountSource
2025-02-05Denial of payment for new admissions
Payment denial for 10 days, from 2025-03-01
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.93
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day4.77
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours4.23
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover31%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover29%
Facility
Michigan
National
Michigan 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMichiganNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.7%5.1%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.0%3.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
12.4%14.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
4.4%10.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.7%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
15.8%19.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Christian Living Services
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Concept Rehab, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Deckinga, Brandyn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Duemler, Ronald
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Himmelein, Douglas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kinder, Adam
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Matro, Philip
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Myers, Timothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Schaab, Scott
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tatreau, Anne
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Vugteveen, Troy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Authenticity Marketing Group
Organization
ADP OF THE SNFNOT APPLICABLE
Deckinga, Brandyn
Individual
ADP OF THE SNFNOT APPLICABLE
Demaagd, Scott
Individual
CORPORATE DIRECTORNOT APPLICABLE
Duemler, Ronald
Individual
ADP OF THE SNFNOT APPLICABLE
Hidalgo, Carlos
Individual
CORPORATE DIRECTORNOT APPLICABLE
Himmelein, Douglas
Individual
ADP OF THE SNFNOT APPLICABLE
Huntington
Organization
ADP OF THE SNFNOT APPLICABLE
Johnson, Mark
Individual
CORPORATE DIRECTORNOT APPLICABLE
Johnson, Mark
Individual
CORPORATE OFFICERNOT APPLICABLE
Kinder, Adam
Individual
CORPORATE OFFICERNOT APPLICABLE
Knibbe, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Malburg, Gary
Individual
CORPORATE OFFICERNOT APPLICABLE
Malburg, Gary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Matro, Philip
Individual
ADP OF THE SNFNOT APPLICABLE
Myers, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Nagelkerk, Jean
Individual
CORPORATE DIRECTORNOT APPLICABLE
Plante & Moran Pllc
Organization
ADP OF THE SNFNOT APPLICABLE
Raymond James
Organization
ADP OF THE SNFNOT APPLICABLE
Saint Mary's Health Services
Organization
ADP OF THE SNFNOT APPLICABLE
Sanchez, Nelson
Individual
CORPORATE OFFICERNOT APPLICABLE
Sanchez, Nelson
Individual
CORPORATE DIRECTORNOT APPLICABLE
Schaab, Scott
Individual
ADP OF THE SNFNOT APPLICABLE
Segovia, Gilbert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Smith, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tatreau, Anne
Individual
ADP OF THE SNFNOT APPLICABLE
Thole, Nick
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ursul, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Vanderkooi, Marie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Vogel-Vanderson, Susan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Vugteveen, Troy
Individual
CORPORATE OFFICERNOT APPLICABLE
Vugteveen, Troy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Watson, Sam
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.

No county cost figures on file for Kent.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids
0.3 mi2026-03-190672
Valley Health Center
Grand Rapids
1.7 mi2025-07-31040
Mission Point Nursing & Physical Rehabilitation Ce
Grand Rapids
2.0 mi2025-06-250354
Optalis Health and Rehabilitation of Grand Rapids
Grand Rapids
2.1 mi2026-06-0308411
Porter Hills Health Center
Grand Rapids
2.6 mi2025-07-24060
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01