Nursing homeActive
Maine Veterans Home - Bangor
44 Hogan Rd, Bangor, ME 044012079422333120 certified beds · 109 residentsNon profit - OtherMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
38
● 1● 35● 2
Penalties · 3 yrs
$74,698
2 fines · 1 action
Last survey
2025-12-16
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 5
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Maine Division of Licensing and Certification · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-12-16 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2025-08-14 | Standard | 160 | CMS-2567 (Care Compare) | — |
| 2025-03-17 | Complaint | 041 | CMS-2567 (Care Compare) | — |
| 2024-08-22 | Standard | 0130 | CMS-2567 (Care Compare) | — |
| 2024-07-08 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2024-05-06 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2023-09-28 | Standard | 070 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Maine Division of Licensing and Certification publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-30Record 205185-20251216-F550
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-30Record 205185-20251216-F584
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 205185-20250814-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 205185-20250814-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 205185-20250814-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 205185-20250814-F755
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 205185-20250814-F880
F908Keep all essential equipment working safely.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 205185-20250814-F908
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-09-08Record 205185-20250814-F842
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity KHarm
Abuse & neglect
Pattern; immediate jeopardy to resident health or safety.Corrected 2025-04-17Record 205185-20250317-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-17Record 205185-20250317-F609
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-17Record 205185-20250317-F610
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-17Record 205185-20250317-F657
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-17Record 205185-20250317-F684
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F550
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-30Record 205185-20240822-F644
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F684
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F692
F710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F710
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F756
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-29Record 205185-20240822-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-30Record 205185-20240822-F842
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-30Record 205185-20240822-F880
F881Implement a program that monitors antibiotic use.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-30Record 205185-20240822-F881
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-30Record 205185-20240822-F883
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-02Record 205185-20240708-F550
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-02Record 205185-20240708-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-02Record 205185-20240708-F684
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-04-03Record 205185-20240506-F600
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 205185-20230928-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 205185-20230928-F657
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 205185-20230928-F686
F699Provide care or services that was trauma informed and/or culturally competent.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 205185-20230928-F699
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 205185-20230928-F758
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 205185-20230928-F880
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 205185-20230928-F947
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-03-17 | Civil money penalty | $68,530 | CMS · Penalties |
| 2025-03-17 | Denial of payment for new admissions Payment denial for 8 days, from 2025-04-09 | — | CMS · Penalties |
| 2024-05-06 | Civil money penalty | $6,168 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.67
Facility
Maine
National
Maine 1.05 · National 0.69
Total nurse hours per resident day5.13
Facility
Maine
National
Maine 4.34 · National 3.86
Weekend total nurse hours4.40
Facility
Maine
National
Maine 3.92 · National 3.42
Total nursing staff turnover46%
Facility
Maine
National
Maine 47% · National 46%
Registered nurse turnover40%
Facility
Maine
National
Maine 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Maine | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 9.5% | 4.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.4% | 4.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 12.4% | 20.2% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 3.6% | 2.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 26.7% | 24.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.5% | 5.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 17.9% | 17.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Derosier, Meghann Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Maine Veterans' Home Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Meader, Melanie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Urbain, Greg Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Welch, Katherine Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Armstrong, Angela Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Armstrong, Angela Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Brawn, Christine Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Brawn, Christine Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Brooks, Kevin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Burr, Heather Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Burr, Heather Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Collins, Samuel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Collins, Samuel Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Derosier, Meghann Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gagnon, Rebecca Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Gardner, Christopher Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Gardner, Christopher Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Genest, Emil Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Genest, Emil Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Jackson, Diane Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Jackson, Diane Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Klawitter, Brad Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Lagace, Donald Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lagace, Donald Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Miller, Bridget Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Miller, Bridget Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pooler, Michael Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Pooler, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Richmond, David Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Richmond, David Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sanpedro, Steven Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sanpedro, Steven Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Schwetz, Julie Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Schwetz, Julie Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Urbain, Greg Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Maine Veterans' Home — 5 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Maine.
No county cost figures on file for Penobscot.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Eastside Center For Health & Rehabilitation, LLC Bangor | 0.5 mi | 2026-04-01 | 3291 |
| Stillwater Health Care Bangor | 1.2 mi | 2026-02-27 | 6201 |
| Brewer Center For Health & Rehabilitation, LLC Brewer | 2.5 mi | 2026-06-23 | 1300 |
| Ross Manor Bangor | 2.3 mi | 2025-04-17 | 2231 |
| Westgate Center For Rehab & Alzheimers Care Bangor | 3.0 mi | 2026-05-13 | 1170 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |