Nursing homeActive
Stillwater Health Care
335 Stillwater Ave, Bangor, ME 04401207947111163 certified beds · 59 residentsFor profit - IndividualMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
28
● 6● 20● 2
Penalties · 3 yrs
$11,190
1 fine
Last survey
2026-02-27
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Maine Division of Licensing and Certification · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-02-27 | Standard | 270 | CMS-2567 (Care Compare) | — |
| 2025-01-16 | Standard | 271 | CMS-2567 (Care Compare) | — |
| 2024-05-07 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-03-26 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-11-29 | Standard | 220 | CMS-2567 (Care Compare) | — |
| 2023-08-09 | Complaint | 001 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Maine Division of Licensing and Certification publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 205116-20260227-F610
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 205116-20260227-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 205116-20260227-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-23Record 205116-20260227-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 205116-20260227-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 205116-20260227-F880
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 205116-20260227-F947
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2026-03-24Record 205116-20260227-F628
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2026-03-24Record 205116-20260227-F655
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-02-06Record 205116-20250116-F689
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-06Record 205116-20250116-F584
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-06Record 205116-20250116-F657
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-06Record 205116-20250116-F695
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-06Record 205116-20250116-F725
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-06Record 205116-20250116-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-06Record 205116-20250116-F880
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-06Record 205116-20250116-F947
F732Post nurse staffing information every day.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2025-02-06Record 205116-20250116-F732
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-02-06Record 205116-20250116-F842
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 205116-20240507-F610
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 205116-20240507-F655
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 205116-20240326-F684
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 205116-20240326-F842
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-22Record 205116-20231129-F684
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-22Record 205116-20231129-F883
F730Observe each nurse aide's job performance and give regular training.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2023-12-22Record 205116-20231129-F730
F732Post nurse staffing information every day.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2023-12-22Record 205116-20231129-F732
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-09-11Record 205116-20230809-F600
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-01-16 | Civil money penalty | $11,190 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.12
Facility
Maine
National
Maine 1.05 · National 0.69
Total nurse hours per resident day4.11
Facility
Maine
National
Maine 4.34 · National 3.86
Weekend total nurse hours3.60
Facility
Maine
National
Maine 3.92 · National 3.42
Total nursing staff turnover32%
Facility
Maine
National
Maine 47% · National 46%
Registered nurse turnover13%
Facility
Maine
National
Maine 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Maine | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.8% | 4.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.9% | 4.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 15.2% | 20.2% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 5.0% | 2.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 12.9% | 24.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 12.8% | 5.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 20.9% | 17.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bernard, Kimberly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| First Atlantic Healthcare Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Fridman, Fred Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Otis-Higgins, Andrea Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Pelkey, Wanda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Riendeau, Christine Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Young, Amanda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bernard, Kimberly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bernard, Kimberly Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Bowden, Kenneth Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Coffin, Craig Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Eastern Maine Medical Center Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| First Atlantic Corporation Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| First Atlantic Healthcare Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Forum Management LLC Organization | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Forum Management LLC Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Fridman, Fred Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Maine Medical Consultants PC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Otis-Higgins, Andrea Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Otis-Higgins, Andrea Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pelkey, Wanda Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pelkey, Wanda Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Riendeau, Christine Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Riendeau, Christine Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Young, Amanda Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
First Atlantic Healthcare — 10 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Maine.
No county cost figures on file for Penobscot.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Eastside Center For Health & Rehabilitation, LLC Bangor | 0.8 mi | 2026-04-01 | 3291 |
| Ross Manor Bangor | 1.1 mi | 2025-04-17 | 2231 |
| Maine Veterans Home - Bangor Bangor | 1.2 mi | 2025-12-16 | 1352 |
| Westgate Center For Rehab & Alzheimers Care Bangor | 2.0 mi | 2026-05-13 | 1170 |
| Brewer Center For Health & Rehabilitation, LLC Brewer | 2.8 mi | 2026-06-23 | 1300 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |