Nursing homeActive
Agawam North Rehab And Nursing
55 Cooper Street, Agawam, MA 010014133338131124 certified beds · 111 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
4
since 2022
Deficiencies
28
● 3● 25● 0
Penalties · 3 yrs
$86,130
1 fine
Last survey
2025-04-09
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Massachusetts Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-04-09 | Standard | 0160 | CMS-2567 (Care Compare) | — |
| 2024-10-22 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-01-23 | Standard | 340 | CMS-2567 (Care Compare) | — |
| 2022-07-26 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Massachusetts Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F550
F551Give the resident's representative the ability to exercise the resident's rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F551
F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F553
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F565
F576Ensure residents have reasonable access to and privacy in their use of communication methods.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F576
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F578
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F623
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F656
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F689
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F725
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 225766-20250409-F726
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F756
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 225766-20250409-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-09Record 225766-20250409-F880
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-08Record 225766-20241022-F658
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-19Record 225766-20240123-F656
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-19Record 225766-20240123-F690
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-19Record 225766-20240123-F761
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-19Record 225766-20240123-F880
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-02-28Record 225766-20240123-F636
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity CPaperwork
Care planningRecords
Widespread; potential for minimal harm.Corrected 2024-02-19Record 225766-20240123-F638
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-02-19Record 225766-20240123-F641
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-09-13Record 225766-20220726-F756
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-09-13Record 225766-20220726-F758
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-09-13Record 225766-20220726-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-09-13Record 225766-20220726-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-04-09 | Civil money penalty | $86,130 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.65
Facility
Massachusetts
National
Massachusetts 0.65 · National 0.69
Total nurse hours per resident day3.65
Facility
Massachusetts
National
Massachusetts 3.86 · National 3.86
Weekend total nurse hours3.14
Facility
Massachusetts
National
Massachusetts 3.48 · National 3.42
Total nursing staff turnover45%
Facility
Massachusetts
National
Massachusetts 38% · National 46%
Registered nurse turnover39%
Facility
Massachusetts
National
Massachusetts 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Massachusetts | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.4% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.5% | 3.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 13.6% | 21.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 2.2% | 16.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 9.6% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 10.5% | 19.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Friedman, Shana Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 12% | — | — |
| Com Family Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| Ashkar, Rami Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Beatty, Brittany Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Erblich, Avraham Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Etn Family Holdings LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Friedman, Benjamin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Millman, Chaim Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Newhouse, Eric Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Plew, Andrea Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sheps, Boruch Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Stern Therapy Consultants LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Tazifor, Roger Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Tlco Holdings LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Agawam North Propco LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ashkar, Rami Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ashkar, Rami Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Beatty, Brittany Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Beatty, Brittany Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Com Family Trust Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| E Newhouse Family Trust Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Erblich, Avraham Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Erblich, Avraham Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Etn Family Holdings LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Friedman, Benjamin Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Friedman, Benjamin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Millman, Chaim Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Millman, Chaim Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Millman, Chaim Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Millman, Chaim Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Millman, Chaim Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Newhouse, Eric Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Newhouse, Eric Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Newhouse, Eric Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Newhouse, Eric Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Plew, Andrea Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sheps, Boruch Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Sheps, Boruch Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Stern Therapy Consultants LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Stern, Bezalel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| T Newhouse Family Trust Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tazifor, Roger Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tlco Holdings LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tlm Family Trust Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Stern Consultants — 22 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Massachusetts.
No county cost figures on file for Hampden.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Agawam West Rehab And Nursing Agawam | 0.1 mi | 2025-10-15 | 0201 |
| Agawam South Rehab And Nursing Agawam | 0.1 mi | 2026-03-10 | 0280 |
| Agawam East Rehab And Nursing Agawam | 0.2 mi | 2026-03-18 | 2150 |
| Julian J Levitt Family Nursing Home Longmeadow | 3.6 mi | 2025-05-07 | 1162 |
| Vantage at West Springfield LLC West Springfield | 5.3 mi | 2025-12-11 | 1202 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |