Nursing homeActive
Vantage at West Springfield LLC
42 Prospect Avenue, West Springfield, MA 010894137333151168 certified beds · 115 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
32
● 1● 29● 2
Penalties · 3 yrs
$13,748
1 fine
Last survey
2025-12-11
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 2
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Massachusetts Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-12-11 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2024-10-15 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-08-06 | Standard | 170 | CMS-2567 (Care Compare) | — |
| 2023-12-06 | Complaint | 060 | CMS-2567 (Care Compare) | — |
| 2023-10-12 | Complaint | 002 | CMS-2567 (Care Compare) | — |
| 2023-05-31 | Standard | 090 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Massachusetts Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-19Record 225262-20251211-F637
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-19Record 225262-20251211-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-19Record 225262-20251211-F677
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-19Record 225262-20251211-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-19Record 225262-20251211-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-19Record 225262-20251211-F880
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-19Record 225262-20241015-F600
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-14Record 225262-20240806-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-14Record 225262-20240806-F657
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-14Record 225262-20240806-F686
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-14Record 225262-20240806-F695
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-14Record 225262-20240806-F756
F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-14Record 225262-20240806-F773
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-14Record 225262-20240806-F880
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-09-14Record 225262-20240806-F641
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-19Record 225262-20231206-F580
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-19Record 225262-20231206-F607
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-19Record 225262-20231206-F609
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-19Record 225262-20231206-F694
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-19Record 225262-20231206-F755
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-19Record 225262-20231206-F842
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-10-10Record 225262-20231012-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-10-10Record 225262-20231012-F689
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F637
F660Plan the resident's discharge to meet the resident's goals and needs.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F660
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F677
F687Provide appropriate foot care.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F687
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F698
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F756
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 225262-20230531-F842
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2023-10-12 | Civil money penalty | $13,748 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.50
Facility
Massachusetts
National
Massachusetts 0.65 · National 0.69
Total nurse hours per resident day3.54
Facility
Massachusetts
National
Massachusetts 3.86 · National 3.86
Weekend total nurse hours3.30
Facility
Massachusetts
National
Massachusetts 3.48 · National 3.42
Total nursing staff turnover53%
Facility
Massachusetts
National
Massachusetts 38% · National 46%
Registered nurse turnover39%
Facility
Massachusetts
National
Massachusetts 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Massachusetts | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.2% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.3% | 3.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 20.4% | 21.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 3.4% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 32.4% | 16.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 7.3% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 16.4% | 19.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Arem, Cheryl Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | — | — |
| Brown, Yossi Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | — | — |
| Herskovitz, Miriam Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | — | — |
| Yurowitz, Sam Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | — | — |
| Brown, Yossi Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Butt, Jennifer Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Finn, Lisa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Green, Morris Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Innovations Healthcare, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Johnson, Jeri Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Peltier, Alexandria Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Peterson, David Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Yurowitz, Sam Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Brown, Yossi Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Brown, Yossi Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Brown, Yossi Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Brown, Yossi Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Butt, Jennifer Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Finn, Lisa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Green, Morris Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Im Family Holdings LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Innovations Healthcare, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Jca Capital Associates LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Johnson, Jeri Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Johnson, Jeri Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Ltc Consulting Services LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Peltier, Alexandria Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Peterson, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vantage West Springfield Realty LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vantage West Springfield Realty LLC Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Yurowitz, Sam Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Yurowitz, Sam Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Yurowitz, Sam Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Yurowitz, Sam Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
Vantage Care — 10 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Massachusetts.
No county cost figures on file for Hampden.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Mary's Meadow at Providence Place Holyoke | 0.4 mi | 2026-05-14 | 130 |
| Mont Marie Rehabilitation & Healthcare Center Holyoke | 1.0 mi | 2026-01-20 | 1121 |
| Mission Care At Holyoke Holyoke | 1.4 mi | 2026-06-23 | 0223 |
| Massachusetts Veterans Home At Holyoke Holyoke | 3.0 mi | 2025-02-28 | 060 |
| Regalcare At Holyoke Holyoke | 3.5 mi | 2025-06-25 | 2282 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |