Nursing homeActive
The Lingenfelter Center
1099 Sunrise Avenue, Kingman, AZ 86401928718485288 certified beds · 73 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2021
Deficiencies
20
● 0● 20● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-04-08
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Arizona Department of Health Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-04-08 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-05-15 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-11-14 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-06-06 | Standard | 0120 | CMS-2567 (Care Compare) | — |
| 2024-05-15 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-03-27 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-02-23 | Standard | 010 | CMS-2567 (Care Compare) | — |
| 2021-12-16 | Standard | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Arizona Department of Health Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-29Record 035262-20260408-F600
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-30Record 035262-20250515-F600
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-31Record 035262-20241114-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-31Record 035262-20241114-F689
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 035262-20240606-F600
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 035262-20240606-F622
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 035262-20240606-F657
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 035262-20240606-F658
F680Ensure the activities program is directed by a qualified professional.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-11Record 035262-20240606-F680
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 035262-20240606-F695
F732Post nurse staffing information every day.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-06-17Record 035262-20240606-F732
F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 035262-20240606-F740
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 035262-20240606-F755
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-28Record 035262-20240606-F812
F814Dispose of garbage and refuse properly.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-28Record 035262-20240606-F814
F908Keep all essential equipment working safely.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-28Record 035262-20240606-F908
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 035262-20240515-F609
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-12Record 035262-20240327-F600
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-03Record 035262-20230223-F658
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-12-27Record 035262-20211216-F761
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.58
Facility
Arizona
National
Arizona 0.70 · National 0.69
Total nurse hours per resident day3.72
Facility
Arizona
National
Arizona 3.97 · National 3.86
Weekend total nurse hours3.40
Facility
Arizona
National
Arizona 3.50 · National 3.42
Total nursing staff turnover46%
Facility
Arizona
National
Arizona 45% · National 46%
Registered nurse turnover31%
Facility
Arizona
National
Arizona 44% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Arizona | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.5% | 4.4% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.8% | 2.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 40.6% | 10.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 34.9% | 10.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 1.0% | 5.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 27.3% | 21.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Cobanovich, Stephanie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Collins, Jessica Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Creative Care Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ernest L Harman Md Zia Way LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Harman, Ernest Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Napier, Pierre Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ott, Kristen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cobanovich, Stephanie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Collins, Jessica Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Collins, Jessica Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Collins, Jessica Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Collins, Jillian Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Collins, Jillian Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Collins, Joshua Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Collins, Joshua Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Creative Care Inc Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Creative Care Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ernest L Harman Md Zia Way LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Harman, Ernest Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lingenfelter, Fred Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Lingenfelter, Fred Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Napier, Pierre Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Napier, Pierre Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Napier, Pierre Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Ott, Kristen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ott, Kristen Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Ott, Kristen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Overson, Sara Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Overson, Sara Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Terry, Sandra Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Terry, Sandra Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arizona.
No county cost figures on file for Mohave.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| The Gardens Rehab & Care Center Kingman | 0.0 mi | 2026-01-08 | 080 |
| Desert Highlands Care Center Kingman | 0.1 mi | 2025-07-31 | 0190 |
| The Legacy Rehab & Care Center Bullhead City | 29.7 mi | 2026-05-15 | 020 |
| Haven Of Lake Havasu Lake Havasu City | 53.0 mi | 2026-04-20 | 0112 |
| Havasu Nursing Center Lake Havasu City | 54.0 mi | 2025-09-04 | 090 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |