Nursing homeActive

The Gardens Rehab & Care Center

3131 Western Avenue, Kingman, AZ 86401928718071858 certified beds · 46 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
8
080
Penalties · 3 yrs
none on file
Last survey
2026-01-08
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 3
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Arizona Department of Health Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-01-08Standard040CMS-2567 (Care Compare)
2025-01-15Complaint010CMS-2567 (Care Compare)
2024-11-19Complaint020CMS-2567 (Care Compare)
2024-10-15Complaint010CMS-2567 (Care Compare)
2024-04-18Standard000CMS-2567 (Care Compare)
2023-02-02Standard000CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Arizona Department of Health Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-01-08Standard survey · 4 deficienciesOfficial report
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 035249-20260108-F583
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 035249-20260108-F645
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 035249-20260108-F727
F926Have policies on smoking.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 035249-20260108-F926
2025-01-15Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-04Record 035249-20250115-F609
2024-11-19Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-24Record 035249-20241119-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-24Record 035249-20241119-F609
2024-10-15Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-21Record 035249-20241015-F600

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.63
Facility
Arizona
National
Arizona 0.70 · National 0.69
Total nurse hours per resident day3.67
Facility
Arizona
National
Arizona 3.97 · National 3.86
Weekend total nurse hours3.16
Facility
Arizona
National
Arizona 3.50 · National 3.42
Total nursing staff turnover57%
Facility
Arizona
National
Arizona 45% · National 46%
Registered nurse turnover63%
Facility
Arizona
National
Arizona 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityArizonaNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.0%4.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.4%2.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
14.7%10.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
4.0%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.3%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
19.7%10.7%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
0.0%5.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
13.1%21.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Collins, Jessica
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Creative Care Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Edwards, Jason
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ernest L Harman Md Zia Way LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Harman, Ernest
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Napier, Pierre
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ott, Kristen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Collins, Jessica
Individual
ADP OF THE SNFNOT APPLICABLE
Collins, Jessica
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Collins, Jessica
Individual
CORPORATE DIRECTORNOT APPLICABLE
Collins, Jessica
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Collins, Jillian
Individual
ADP OF THE SNFNOT APPLICABLE
Collins, Jillian
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Collins, Joshua
Individual
ADP OF THE SNFNOT APPLICABLE
Creative Care Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Creative Care Inc
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Edwards, Jason
Individual
ADP OF THE SNFNOT APPLICABLE
Ernest L Harman Md Zia Way LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Harman, Ernest
Individual
ADP OF THE SNFNOT APPLICABLE
Lingenfelter, Fred
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Lingenfelter, Fred
Individual
ADP OF THE SNFNOT APPLICABLE
Napier, Pierre
Individual
CORPORATE OFFICERNOT APPLICABLE
Napier, Pierre
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Napier, Pierre
Individual
ADP OF THE SNFNOT APPLICABLE
Ott, Kristen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ott, Kristen
Individual
ADP OF THE SNFNOT APPLICABLE
Ott, Kristen
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Overson, Sara
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Overson, Sara
Individual
ADP OF THE SNFNOT APPLICABLE
Terry, Sandra
Individual
ADP OF THE SNFNOT APPLICABLE
Terry, Sandra
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arizona.

No county cost figures on file for Mohave.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
The Lingenfelter Center
Kingman
0.0 mi2026-04-080180
Desert Highlands Care Center
Kingman
0.1 mi2025-07-310190
The Legacy Rehab & Care Center
Bullhead City
29.7 mi2026-05-15020
Haven Of Lake Havasu
Lake Havasu City
52.9 mi2026-04-200112
Havasu Nursing Center
Lake Havasu City
54.0 mi2025-09-04090
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01