Nursing homeActive

Desert Cove Nursing Center

1750 West Frye Road, Chandler, AZ 852244808990641120 certified beds · 69 residentsFor profit - PartnershipMedicare and Medicaid
Surveys on file
11
since 2022
Deficiencies
35
0350
Penalties · 3 yrs
none on file
Last survey
2026-06-29
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 1
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Arizona Department of Health Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-29Complaint010CMS-2567 (Care Compare)
2026-04-15Complaint010CMS-2567 (Care Compare)
2025-12-18Complaint030CMS-2567 (Care Compare)
2025-11-19Standard090CMS-2567 (Care Compare)
2025-09-19Complaint020CMS-2567 (Care Compare)
2025-07-22Complaint010CMS-2567 (Care Compare)
2025-04-24Complaint010CMS-2567 (Care Compare)
2025-01-03Complaint010CMS-2567 (Care Compare)
2024-11-19Complaint010CMS-2567 (Care Compare)
2024-02-09Standard090CMS-2567 (Care Compare)
2022-11-03Standard060CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Arizona Department of Health Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-29Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 035095-20260629-F600
2026-04-15Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 035095-20260415-F842
2025-12-18Complaint survey · 3 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-05Record 035095-20251218-F658
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-05Record 035095-20251218-F689
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-05Record 035095-20251218-F880
2025-11-19Standard survey · 9 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F578
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F600
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F726
F732Post nurse staffing information every day.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F732
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F755
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F761
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F842
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-11-20Record 035095-20251119-F880
2025-09-19Complaint survey · 2 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 035095-20250919-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 035095-20250919-F684
2025-07-22Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 035095-20250722-F609
2025-04-24Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 035095-20250424-F684
2025-01-03Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-22Record 035095-20250103-F600
2024-11-19Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-09Record 035095-20241119-F600
2024-02-09Standard survey · 9 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 035095-20240209-F554
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 035095-20240209-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 035095-20240209-F689
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-15Record 035095-20240209-F698
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-15Record 035095-20240209-F727
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 035095-20240209-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 035095-20240209-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 035095-20240209-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 035095-20240209-F880
2022-11-03Standard survey · 6 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-27Record 035095-20221103-F552
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-27Record 035095-20221103-F554
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-27Record 035095-20221103-F658
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-27Record 035095-20221103-F677
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-27Record 035095-20221103-F757
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-27Record 035095-20221103-F758

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.69
Facility
Arizona
National
Arizona 0.70 · National 0.69
Total nurse hours per resident day3.81
Facility
Arizona
National
Arizona 3.97 · National 3.86
Weekend total nurse hours3.16
Facility
Arizona
National
Arizona 3.50 · National 3.42
Total nursing staff turnover50%
Facility
Arizona
National
Arizona 45% · National 46%
Registered nurse turnover75%
Facility
Arizona
National
Arizona 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityArizonaNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.8%4.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.7%2.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
6.1%10.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.3%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
4.6%10.7%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
5.4%5.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
16.3%21.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Butner, Nancy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Chandler United Medical Investors Limited Partnership
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Developers Investment Company Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fletcher, Todd
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Johnson, Brandon
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kane, Ronald
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Life Care Affiliates II
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Life Care Centers Of America, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pina, Jayeleen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Preston, Aubrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ziegler, James
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Butner, Nancy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Chandler United Medical Investors Limited Partnership
Organization
ADP OF THE SNFNOT APPLICABLE
Cross, Cindy
Individual
CORPORATE OFFICERNOT APPLICABLE
Developers Investment Company Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Franco, Mark
Individual
CORPORATE DIRECTORNOT APPLICABLE
Henry, Terry
Individual
CORPORATE OFFICERNOT APPLICABLE
Johnson, Brandon
Individual
ADP OF THE SNFNOT APPLICABLE
Johnson, Brandon
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Kane, Ronald
Individual
ADP OF THE SNFNOT APPLICABLE
Lay, Lisa
Individual
CORPORATE OFFICERNOT APPLICABLE
Life Care Affiliates II
Organization
ADP OF THE SNFNOT APPLICABLE
Life Care Affiliates II
Organization
GENERAL PARTNERSHIP INTERESTNOT APPLICABLE
Life Care Centers Of America, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE
Pina, Jayeleen
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Preston, Forrest
Individual
ADP OF THE SNFNOT APPLICABLE
Preston, Forrest
Individual
LIMITED PARTNERSHIP INTERESTNOT APPLICABLE
Smith, Frank
Individual
CORPORATE DIRECTORNOT APPLICABLE
Swanker, Richard
Individual
CORPORATE OFFICERNOT APPLICABLE
Thurmond, Joan
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Life Care Centers Of America194 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arizona.

No county cost figures on file for Maricopa.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Chandler Post Acute And Rehabilitation
Chandler
0.6 mi2025-12-120110
Sante Of Chandler
Chandler
0.7 mi2026-02-19070
Archstone Care Center
Chandler
0.8 mi2026-01-16060
River Park Post Acute
Chandler
3.3 mi2025-04-11050
Tempe Post Acute
Tempe
5.9 mi2026-05-12051
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01