Nursing homeActive

Heritage Home

550 Fremont Lake Road, Pinedale, WY 82941307367416150 certified beds · 48 residentsGovernment - Hospital districtMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
11
0101
Penalties · 3 yrs
$9,718
1 fine
Last survey
2025-08-19
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wyoming Healthcare Licensing and Surveys · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-08-19Complaint001CMS-2567 (Care Compare)
2025-06-12Standard030CMS-2567 (Care Compare)
2024-04-17Complaint020CMS-2567 (Care Compare)
2024-02-23Standard030CMS-2567 (Care Compare)
2023-02-02Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wyoming Healthcare Licensing and Surveys publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-08-19Complaint survey · 1 deficiencyOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity GHarm
Medication
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-09-10Record 535017-20250819-F760
2025-06-12Standard survey · 3 deficienciesOfficial report
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 535017-20250612-F605
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 535017-20250612-F640
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 535017-20250612-F880
2024-04-17Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-28Record 535017-20240417-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-28Record 535017-20240417-F609
2024-02-23Standard survey · 3 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 535017-20240223-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-20Record 535017-20240223-F684
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-20Record 535017-20240223-F758
2023-02-02Standard survey · 2 deficienciesOfficial report
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-02-28Record 535017-20230202-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-02-28Record 535017-20230202-F761

Penalties & enforcement

DateActionAmountSource
2025-08-19Civil money penalty$9,718CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.37
Facility
Wyoming
National
Wyoming 0.94 · National 0.69
Total nurse hours per resident day4.25
Facility
Wyoming
National
Wyoming 3.87 · National 3.86
Weekend total nurse hours3.61
Facility
Wyoming
National
Wyoming 3.37 · National 3.42
Total nursing staff turnover100%
Facility
Wyoming
National
Wyoming 52% · National 46%
Registered nurse turnover100%
Facility
Wyoming
National
Wyoming 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWyomingNational
Percentage of long-stay residents with pressure ulcers
lower is better
5.4%4.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.0%4.7%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
37.4%21.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
10.4%3.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
1.4%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
17.2%16.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.1%5.9%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
19.7%15.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Sublette County Hospital District
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Burnett, William
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mendes, Marissa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Patten, William
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sublette County Hospital District
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Walker, Dawn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Armstrong, Mark
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Benander, Cheri
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Burnett, William
Individual
ADP OF THE SNFNOT APPLICABLE
Eide Bailly LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Freeman, John
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Haynes, Julie
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Hollingsworth, Presley
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Morkel, Derek
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Patten, William
Individual
CORPORATE OFFICERNOT APPLICABLE
Patten, William
Individual
ADP OF THE SNFNOT APPLICABLE
St Charles, Carolyn
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Sublette County Hospital District
Organization
ADP OF THE SNFNOT APPLICABLE
Walker, Dawn
Individual
ADP OF THE SNFNOT APPLICABLE
Wright, Marcella
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wyoming.

No county cost figures on file for Sublette.

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Morning Star Care Center
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Westward Heights Care Center
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St John's Health Sage Living
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01