Nursing homeActive
Norseland Nursing Home
323 Black River Ave, Westby, WI 54667608634374750 certified beds · 38 residentsGovernment - CityMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
18
● 1● 16● 1
Penalties · 3 yrs
—
none on file
Last survey
2025-06-19
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-06-19 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2024-05-01 | Standard | 191 | CMS-2567 (Care Compare) | — |
| 2023-02-09 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-24Record 525619-20250619-F692
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-24Record 525619-20250619-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-24Record 525619-20250619-F812
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-05-29Record 525619-20240501-F689
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F578
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F655
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F658
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F688
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F697
F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F711
F745Provide medically-related social services to help each resident achieve the highest possible quality of life.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F745
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F758
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-05-29Record 525619-20240501-F880
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2024-05-29Record 525619-20240501-F582
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-02-23Record 525619-20230209-F580
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-03Record 525619-20230209-F688
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-03Record 525619-20230209-F883
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-02-22Record 525619-20230209-F887
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.04
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day3.85
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.39
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover34%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover27%
Facility
Wisconsin
National
Wisconsin 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Wisconsin | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 0.5% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 5.0% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 11.9% | 15.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.7% | 2.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 17.1% | 16.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 6.4% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 23.5% | 16.9% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Feirtag, Megan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Braley, Matthew Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hanson, Charles Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kite, Cindi Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kotnour, Joseph Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Passe, Nicholas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Patros, Paul Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pedace, Terri Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Quarberg, Bradley Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sacie, Bonita Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Spilde, Steve Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Strohm, Barbara Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ubbelohde, Craig Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Wichelt, Joyce Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Zeman, Elaine Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Zeman, Elaine Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.
No county cost figures on file for Vernon.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Vernon Manor Viroqua | 6.3 mi | 2026-02-27 | 0120 |
| Morrow Memorial Home Sparta | 19.5 mi | 2025-06-04 | 081 |
| Soldiers Grove Health Services Soldiers Grove | 19.2 mi | 2025-07-21 | 0162 |
| Rolling Hills Rehab Ctr Sparta | 19.9 mi | 2026-05-21 | 0231 |
| Lakeview Health Center West Salem | 19.7 mi | 2026-05-20 | 070 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |