Nursing homeActive
Vernon Manor
310 Fairlane Dr, Viroqua, WI 54665608637540080 certified beds · 50 residentsGovernment - CountyMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
17
● 0● 16● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-02-27
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-02-27 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2024-11-19 | Standard | 040 | CMS-2567 (Care Compare) | — |
| 2024-07-31 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-08-28 | Standard | 041 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 525562-20260227-F578
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 525562-20260227-F582
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 525562-20260227-F585
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 525562-20260227-F609
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 525562-20260227-F761
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 525562-20260227-F887
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-19Record 525562-20241119-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-19Record 525562-20241119-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-19Record 525562-20241119-F610
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-19Record 525562-20241119-F656
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 525562-20240731-F609
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 525562-20240731-F880
F760Ensure that residents are free from significant medication errors.Scope/severity JHarm
Medication
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-09-17Record 525562-20230828-F760
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-17Record 525562-20230828-F578
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-17Record 525562-20230828-F583
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-17Record 525562-20230828-F610
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-17Record 525562-20230828-F690
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2023-08-28 | Civil money penalty | $12,649 | CMS · Penalties |
| 2023-08-28 | Denial of payment for new admissions Payment denial for 26 days, from 2023-09-16 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.84
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day4.59
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours4.23
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover46%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover20%
Facility
Wisconsin
National
Wisconsin 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Wisconsin | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.0% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.5% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 18.3% | 15.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 4.5% | 2.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 15.0% | 16.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 0.7% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 21.8% | 16.9% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| County Of Vernon Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| County Of Vernon Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Gochanour, Kimberly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Henry, Mary Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kilmer, Bruce Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lancaster, Rebecca Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Spitzer, Michael Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Walleser, Kevin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| White, Michelle Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Woody, Brian Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| County Of Vernon Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gochanour, Kimberly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Henry, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Henry, Mary Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Henry, Mary Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Kilmer, Bruce Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kilmer, Bruce Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kilmer, Bruce Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Lancaster, Rebecca Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Spitzer, Michael Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Walleser, Kevin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Walleser, Kevin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Walleser, Kevin Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| White, Michelle Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Woody, Brian Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.
No county cost figures on file for Vernon.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Norseland Nursing Home Westby | 6.3 mi | 2025-06-19 | 1121 |
| Soldiers Grove Health Services Soldiers Grove | 14.2 mi | 2025-07-21 | 0162 |
| Lakeview Health Center West Salem | 24.1 mi | 2026-05-20 | 070 |
| Morrow Memorial Home Sparta | 25.7 mi | 2025-06-04 | 081 |
| Hillview Health Care Ctr La Crosse | 21.2 mi | 2026-02-12 | 0120 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |