Nursing homeActive

Wausau Manor Health Services

3107 Westhill Dr, Wausau, WI 54401715842057568 certified beds · 53 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
14
1130
Penalties · 3 yrs
none on file
Last survey
2025-10-02
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-10-02Standard080CMS-2567 (Care Compare)
2025-08-21Complaint020CMS-2567 (Care Compare)
2025-07-07Complaint010CMS-2567 (Care Compare)
2024-08-15Standard100CMS-2567 (Care Compare)
2023-08-17Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-10-02Standard survey · 8 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F686
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F755
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F812
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F814
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 525369-20251002-F880
2025-08-21Complaint survey · 2 deficienciesOfficial report
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-21Record 525369-20250821-F583
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-21Record 525369-20250821-F880
2025-07-07Complaint survey · 1 deficiencyOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 525369-20250707-F677
2024-08-15Standard survey · 1 deficiencyOfficial report
F814Dispose of garbage and refuse properly.Scope/severity CPaperwork
Food & nutrition
Widespread; potential for minimal harm.Corrected 2024-09-14Record 525369-20240815-F814
2023-08-17Standard survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 525369-20230817-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 525369-20230817-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.17
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day3.58
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.13
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover32%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover29%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
8.4%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.2%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
20.5%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.8%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
21.4%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.4%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
12.9%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Nshf Operations LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Mills, David
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST20%
North Shore Healthcare LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Baumann, Troy
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Baumann, Troy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hoehn, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
North Shore Healthcare59 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Marathon.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Wood Aven Health and Rehabilitation
Wausau
2.2 mi2026-05-270161
Amethyst Health Of Wausau
Wausau
3.0 mi2025-11-060264
North Central Health Care
Wausau
3.8 mi2026-03-170172
Pride Tlc Therapy And Living Campus
Weston
7.3 mi2026-04-21080
Rennes Health And Rehab Center-Weston
Weston
7.3 mi2026-03-31080
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01