Nursing homeActive

North Central Health Care

2400 Marshall Street, Ste A, Wausau, WI 544037158415178159 certified beds · 128 residentsGovernment - CountyMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
20
0182
Penalties · 3 yrs
$56,244
2 fines
Last survey
2026-03-17
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-17Complaint010CMS-2567 (Care Compare)
2025-08-21Standard0121CMS-2567 (Care Compare)
2024-09-10Complaint001CMS-2567 (Care Compare)
2024-06-06Standard030CMS-2567 (Care Compare)
2024-03-19Complaint010CMS-2567 (Care Compare)
2023-05-17Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-17Complaint survey · 1 deficiencyOfficial report
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-15Record 525132-20260317-F610
2025-08-21Standard survey · 13 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-09-18Record 525132-20250821-F689
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F580
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F628
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F645
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity FStandard
Care planningRecords
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F688
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F690
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F693
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F726
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 525132-20250821-F880
2024-09-10Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-08-19Record 525132-20240910-F689
2024-06-06Standard survey · 3 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 525132-20240606-F689
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 525132-20240606-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 525132-20240606-F880
2024-03-19Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-07Record 525132-20240319-F689
2023-05-17Standard survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-06-30Record 525132-20230517-F812

Penalties & enforcement

DateActionAmountSource
2025-08-21Civil money penalty$42,617CMS · Penalties
2024-09-10Civil money penalty$13,627CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.41
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day4.29
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.83
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover37%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover30%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.2%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.0%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
16.4%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.3%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
8.6%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.4%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
18.3%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Human Services Board Serving North Central Health Care Facility
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Olsen, Gary
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hake, Jason
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Hake, Jason
Individual
CORPORATE DIRECTORNOT APPLICABLE
Olsen, Gary
Individual
CORPORATE OFFICERNOT APPLICABLE
Olsen, Gary
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Olsen, Gary
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Marathon.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Amethyst Health Of Wausau
Wausau
1.2 mi2025-11-060264
Wood Aven Health and Rehabilitation
Wausau
2.8 mi2026-05-270161
Rennes Health And Rehab Center-Weston
Weston
4.6 mi2026-03-31080
Wausau Manor Health Services
Wausau
3.8 mi2025-10-021110
Pride Tlc Therapy And Living Campus
Weston
5.3 mi2026-04-21080
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01