Nursing homeActive

Stevens Point Health Services

1800 Sherman Ave, Stevens Point, WI 54481715344180050 certified beds · 44 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
10
since 2023
Deficiencies
48
1461
Penalties · 3 yrs
none on file
Last survey
2025-07-23
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 3
Staffing 3
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-07-23Standard080CMS-2567 (Care Compare)
2025-06-13Complaint050CMS-2567 (Care Compare)
2025-04-08Complaint040CMS-2567 (Care Compare)
2025-02-11Complaint020CMS-2567 (Care Compare)
2024-11-06Complaint011CMS-2567 (Care Compare)
2024-08-13Complaint020CMS-2567 (Care Compare)
2024-05-08Standard1100CMS-2567 (Care Compare)
2024-02-12Complaint030CMS-2567 (Care Compare)
2024-01-08Complaint030CMS-2567 (Care Compare)
2023-04-18Standard080CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-07-23Standard survey · 8 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F552
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F605
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F607
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F628
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F657
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F755
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-18Record 525353-20250723-F880
2025-06-13Complaint survey · 5 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-10Record 525353-20250613-F689
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-10Record 525353-20250613-F761
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-10Record 525353-20250613-F806
F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-10Record 525353-20250613-F810
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-10Record 525353-20250613-F880
2025-04-08Complaint survey · 4 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 525353-20250408-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 525353-20250408-F610
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 525353-20250408-F686
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 525353-20250408-F880
2025-02-11Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 525353-20250211-F580
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 525353-20250211-F692
2024-11-06Complaint survey · 2 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-12-03Record 525353-20241106-F686
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-03Record 525353-20241106-F880
2024-08-13Complaint survey · 2 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 525353-20240813-F677
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 525353-20240813-F755
2024-05-08Standard survey · 11 deficienciesOfficial report
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F583
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F695
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F697
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F755
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-06-05Record 525353-20240508-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F880
F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 525353-20240508-F882
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-05Record 525353-20240508-F883
F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyScope/severity CPaperwork
Records
Widespread; potential for minimal harm.Corrected 2024-06-03Record 525353-20240508-F868
2024-02-12Complaint survey · 3 deficienciesOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-06Record 525353-20240212-F607
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-05Record 525353-20240212-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-05Record 525353-20240212-F610
2024-01-08Complaint survey · 3 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-01Record 525353-20240108-F580
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-15Record 525353-20240108-F585
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-01Record 525353-20240108-F689
2023-04-18Standard survey · 8 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F552
F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F553
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F655
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F688
F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F712
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 525353-20230418-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.09
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day3.66
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.31
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover57%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover67%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.9%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.0%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.7%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
5.6%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
14.2%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.9%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
33.1%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Nshr Operations LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Arrowhead 123 LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Mills, David
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST18%
The Lane Morrell Bowen Trust
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Baumann, Troy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Belongia, Christina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cibc Bank USA
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gee, Darren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Greer, Lauren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hoehn, Jeffrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
North Shore Healthcare LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nsh Rehab LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Purtell, Brian
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ramnanan, Keshni
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Steckler, Allie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wipfli LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Arrowhead 123 LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Baumann, Troy
Individual
ADP OF THE SNFNOT APPLICABLE
Baumann, Troy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Belongia, Christina
Individual
ADP OF THE SNFNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Gee, Darren
Individual
ADP OF THE SNFNOT APPLICABLE
Greer, Lauren
Individual
ADP OF THE SNFNOT APPLICABLE
Hoehn, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hoehn, Jeffrey
Individual
ADP OF THE SNFNOT APPLICABLE
North Shore Healthcare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh 1800 Sherman Avenue LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh Rehab LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Purtell, Brian
Individual
ADP OF THE SNFNOT APPLICABLE
Ramnanan, Keshni
Individual
ADP OF THE SNFNOT APPLICABLE
Steckler, Allie
Individual
ADP OF THE SNFNOT APPLICABLE
The Lane Morrell Bowen Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Wipfli LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
North Shore Healthcare59 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Portage.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Timber Ridge Health and Rehabilitation
Stevens Point
1.0 mi2026-05-060200
Edenbrook of Wisconsin Rapids
Wisconsin Rapids
12.5 mi2026-05-20070
Wisconsin Rapids Health Services
Wisconsin Rapids
14.0 mi2026-02-250293
Edgewater Haven Nursing Home
Port Edwards
16.8 mi2025-08-13090
Pride Tlc Therapy And Living Campus
Weston
27.1 mi2026-04-21080
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01