Nursing homeActive

Wisconsin Rapids Health Services

1350 River Run Dr, Wisconsin Rapids, WI 544947154213140114 certified beds · 37 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
11
since 2023
Deficiencies
36
0333
Penalties · 3 yrs
$74,861
3 fines
Last survey
2026-02-25
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 4
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-25Standard030CMS-2567 (Care Compare)
2026-02-04Complaint010CMS-2567 (Care Compare)
2025-10-06Complaint040CMS-2567 (Care Compare)
2025-04-22Complaint030CMS-2567 (Care Compare)
2025-03-13Complaint010CMS-2567 (Care Compare)
2024-11-06Standard0111CMS-2567 (Care Compare)
2024-06-27Complaint040CMS-2567 (Care Compare)
2024-04-02Complaint010CMS-2567 (Care Compare)
2024-02-29Complaint011CMS-2567 (Care Compare)
2024-01-24Complaint001CMS-2567 (Care Compare)
2023-08-02Standard040CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-25Standard survey · 3 deficienciesOfficial report
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-26Record 525212-20260225-F628
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-26Record 525212-20260225-F757
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-26Record 525212-20260225-F812
2026-02-04Complaint survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-04Record 525212-20260204-F812
2025-10-06Complaint survey · 4 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-22Record 525212-20251006-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-22Record 525212-20251006-F610
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-22Record 525212-20251006-F755
F908Keep all essential equipment working safely.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-22Record 525212-20251006-F908
2025-04-22Complaint survey · 3 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-16Record 525212-20250422-F580
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-16Record 525212-20250422-F880
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-16Record 525212-20250422-F887
2025-03-13Complaint survey · 1 deficiencyOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 525212-20250313-F585
2024-11-06Standard survey · 12 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-12-04Record 525212-20241106-F686
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F550
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F623
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F637
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F656
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F661
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F693
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 525212-20241106-F880
2024-06-27Complaint survey · 4 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-22Record 525212-20240627-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-22Record 525212-20240627-F686
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-22Record 525212-20240627-F695
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-22Record 525212-20240627-F812
2024-04-02Complaint survey · 1 deficiencyOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-17Record 525212-20240402-F755
2024-02-29Complaint survey · 2 deficienciesOfficial report
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-03-25Record 525212-20240229-F678
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-25Record 525212-20240229-F695
2024-01-24Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-02-15Record 525212-20240124-F684
2023-08-02Standard survey · 4 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-29Record 525212-20230802-F686
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-29Record 525212-20230802-F727
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-29Record 525212-20230802-F755
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-29Record 525212-20230802-F880

Penalties & enforcement

DateActionAmountSource
2024-11-06Civil money penalty$45,995CMS · Penalties
2024-02-29Civil money penalty$14,433CMS · Penalties
2024-01-24Civil money penalty$14,433CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.14
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day4.13
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.48
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover38%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover67%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
12.8%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
6.1%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
7.6%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.6%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
25.0%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.9%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
18.1%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Nshr Operations LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Arrowhead 123 LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Mills, David
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST18%
The Lane Morrell Bowen Trust
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Baumann, Troy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Belongia, Christina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cibc Bank USA
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gee, Darren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Greer, Lauren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hoehn, Jeffrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
North Shore Healthcare LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nsh Rehab LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Patzer, Colleen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Purtell, Brian
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Reichenbach, Gregory
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wipfli LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Arrowhead 123 LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Baumann, Troy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Baumann, Troy
Individual
ADP OF THE SNFNOT APPLICABLE
Belongia, Christina
Individual
ADP OF THE SNFNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Gee, Darren
Individual
ADP OF THE SNFNOT APPLICABLE
Greer, Lauren
Individual
ADP OF THE SNFNOT APPLICABLE
Hoehn, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hoehn, Jeffrey
Individual
ADP OF THE SNFNOT APPLICABLE
North Shore Healthcare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh 1350 River Run Drive LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh Rehab LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Patzer, Colleen
Individual
ADP OF THE SNFNOT APPLICABLE
Purtell, Brian
Individual
ADP OF THE SNFNOT APPLICABLE
Ramnanan, Keshni
Individual
ADP OF THE SNFNOT APPLICABLE
Reichenbach, Gregory
Individual
ADP OF THE SNFNOT APPLICABLE
The Lane Morrell Bowen Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Wipfli LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
North Shore Healthcare59 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Wood.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Edenbrook of Wisconsin Rapids
Wisconsin Rapids
2.2 mi2026-05-20070
Edgewater Haven Nursing Home
Port Edwards
2.8 mi2025-08-13090
Stevens Point Health Services
Stevens Point
14.0 mi2025-07-231381
Timber Ridge Health and Rehabilitation
Stevens Point
14.8 mi2026-05-060200
Aria at Villa Pines
Friendship
27.9 mi2026-04-221140
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01