Nursing homeActive

North Shore Healthcare at Marshfield

814 W 14th St, Marshfield, WI 544497153871188120 certified beds · 62 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2022
Deficiencies
20
2171
Penalties · 3 yrs
none on file
Last survey
2026-06-04
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 3
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-04Complaint020CMS-2567 (Care Compare)
2025-07-07Complaint041CMS-2567 (Care Compare)
2025-06-05Complaint010CMS-2567 (Care Compare)
2025-03-26Standard050CMS-2567 (Care Compare)
2024-01-04Standard230CMS-2567 (Care Compare)
2022-11-10Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-04Complaint survey · 2 deficienciesOfficial report
F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-02Record 525304-20260604-F627
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-02Record 525304-20260604-F628
2025-07-07Complaint survey · 5 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-08-01Record 525304-20250707-F686
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-31Record 525304-20250707-F641
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-30Record 525304-20250707-F655
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-31Record 525304-20250707-F700
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 525304-20250707-F880
2025-06-05Complaint survey · 1 deficiencyOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-01Record 525304-20250605-F607
2025-03-26Standard survey · 5 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 525304-20250326-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 525304-20250326-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 525304-20250326-F690
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 525304-20250326-F693
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 525304-20250326-F755
2024-01-04Standard survey · 5 deficienciesOfficial report
F551Give the resident's representative the ability to exercise the resident's rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 525304-20240104-F551
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-29Record 525304-20240104-F689
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 525304-20240104-F883
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2024-01-29Record 525304-20240104-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2024-01-29Record 525304-20240104-F625
2022-11-10Standard survey · 2 deficienciesOfficial report
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-05Record 525304-20221110-F759
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-05Record 525304-20221110-F812

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.90
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day3.64
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.40
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover26%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover31%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.7%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.3%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
6.3%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
6.8%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
18.8%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.5%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
20.5%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Nshr Operations LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Arrowhead 123 LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Mills, David
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST18%
The Lane Morrell Bowen Trust
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Baumann, Troy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Belongia, Christina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bruner, Katrina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cibc Bank USA
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gee, Darren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Greer, Lauren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hoehn, Jeffrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
North Shore Healthcare LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nsh Rehab LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Patzer, Colleen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Purtell, Brian
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wipfli LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Arrowhead 123 LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Baumann, Troy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Baumann, Troy
Individual
ADP OF THE SNFNOT APPLICABLE
Belongia, Christina
Individual
ADP OF THE SNFNOT APPLICABLE
Bruner, Katrina
Individual
ADP OF THE SNFNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Gee, Darren
Individual
ADP OF THE SNFNOT APPLICABLE
Greer, Lauren
Individual
ADP OF THE SNFNOT APPLICABLE
Hoehn, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hoehn, Jeffrey
Individual
ADP OF THE SNFNOT APPLICABLE
North Shore Healthcare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh 814 West 14th Street LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh Rehab LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Patzer, Colleen
Individual
ADP OF THE SNFNOT APPLICABLE
Purtell, Brian
Individual
ADP OF THE SNFNOT APPLICABLE
Ramnanan, Keshni
Individual
ADP OF THE SNFNOT APPLICABLE
The Lane Morrell Bowen Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Wipfli LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
North Shore Healthcare59 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Wood.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Norwood Health Ctr-Central
Marshfield
2.3 mi2026-04-15000
Three Oaks Health Services
Marshfield
3.3 mi2026-03-050182
Colonial Health Services
Colby
19.2 mi2025-08-19082
Abbotsford Health Care Center
Abbotsford
20.8 mi2026-06-291431
Edgewater Haven Nursing Home
Port Edwards
26.2 mi2025-08-13090
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01