Nursing homeActive

Deerfield Care Center, LLC

575 Hospital Rd, New Richmond, WI 54017715243393050 certified beds · 45 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
13
0130
Penalties · 3 yrs
none on file
Last survey
2026-02-18
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-18Standard030CMS-2567 (Care Compare)
2024-11-27Standard060CMS-2567 (Care Compare)
2023-09-20Standard040CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-18Standard survey · 3 deficienciesOfficial report
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 525019-20260218-F628
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 525019-20260218-F689
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 525019-20260218-F814
2024-11-27Standard survey · 6 deficienciesOfficial report
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-27Record 525019-20241127-F641
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-27Record 525019-20241127-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-27Record 525019-20241127-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-27Record 525019-20241127-F755
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-27Record 525019-20241127-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-27Record 525019-20241127-F880
2023-09-20Standard survey · 4 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 525019-20230920-F580
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 525019-20230920-F604
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 525019-20230920-F656
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 525019-20230920-F812

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.49
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day4.12
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.73
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover20%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover7%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
5.4%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.8%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
13.4%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.3%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
22.4%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.9%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
9.6%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Phm New Richmond Senior Housing Inc
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Anderson, Jennifer
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Degear, David
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fletcher, Jonathan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Meyer, Mark
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Peterson, Heidi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Phs Management, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Anderson, Jennifer
Individual
ADP OF THE SNFNOT APPLICABLE
Degear, David
Individual
ADP OF THE SNFNOT APPLICABLE
Fletcher, Jonathan
Individual
CORPORATE OFFICERNOT APPLICABLE
Fletcher, Jonathan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fletcher, Jonathan
Individual
ADP OF THE SNFNOT APPLICABLE
Meyer, Mark
Individual
ADP OF THE SNFNOT APPLICABLE
Pederson, Mark
Individual
CORPORATE DIRECTORNOT APPLICABLE
Peterson, Heidi
Individual
ADP OF THE SNFNOT APPLICABLE
Peterson, Heidi
Individual
CORPORATE OFFICERNOT APPLICABLE
Peterson, Heidi
Individual
CORPORATE DIRECTORNOT APPLICABLE
Phs Management, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Us Bank National Association
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Us Bank National Association
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Part of a chain
Presbyterian Homes & Services21 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for St. Croix.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
St Croix Health Center
New Richmond
1.1 mi2025-12-030100
Hammond Health Services
Hammond
10.9 mi2026-05-06030
Christian Community Home
Hudson
13.4 mi2025-02-120101
Christian Community Home Of Osceola, Inc
Osceola
14.8 mi2026-05-271230
Baldwin Care Center
Baldwin
14.0 mi2025-12-100110
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01