Nursing homeActive

Mayo Healthcare Inc.

71 Richardson Avenue, Northfield, VT 05663802485316150 certified beds · 45 residentsNon profit - OtherMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
10
0100
Penalties · 3 yrs
none on file
Last survey
2026-05-13
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 5
Staffing 3
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Vermont Division of Licensing and Protection · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-13Standard010CMS-2567 (Care Compare)
2025-05-07Standard020CMS-2567 (Care Compare)
2024-03-13Standard060CMS-2567 (Care Compare)
2023-10-25Complaint010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Vermont Division of Licensing and Protection publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-13Standard survey · 1 deficiencyOfficial report
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-06-16Record 475053-20260513-F801
2025-05-07Standard survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 475053-20250507-F812
F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-02-25Record 475053-20250507-F851
2024-03-13Standard survey · 6 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 475053-20240313-F578
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 475053-20240313-F656
F660Plan the resident's discharge to meet the resident's goals and needs.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 475053-20240313-F660
F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 475053-20240313-F712
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 475053-20240313-F761
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 475053-20240313-F880
2023-10-25Complaint survey · 1 deficiencyOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 475053-20231025-F550

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.01
Facility
Vermont
National
Vermont 0.80 · National 0.69
Total nurse hours per resident day4.38
Facility
Vermont
National
Vermont 4.22 · National 3.86
Weekend total nurse hours3.71
Facility
Vermont
National
Vermont 3.66 · National 3.42

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityVermontNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.6%5.3%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.6%5.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
29.6%19.9%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.1%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
29.1%19.3%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.9%6.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
17.0%16.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Fowler, Milton
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Stevens, Shellie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fowler, Milton
Individual
ADP OF THE SNFNOT APPLICABLE
Northfield Savings Bank
Organization
ADP OF THE SNFNOT APPLICABLE
Northfield Savings Bank
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
O'brien, Joseph
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stevens, Shellie
Individual
ADP OF THE SNFNOT APPLICABLE
Stevens, Shellie
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Vermont.

No county cost figures on file for Washington.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Premier Rehab and Healthcare at Berlin
Barre
7.3 mi2026-06-221513
Barre Gardens Nursing and Rehab, LLC
Barre
7.9 mi2026-06-171493
Woodridge Nursing Home
Barre
9.2 mi2025-09-233261
Menig Nursing Home
Randolph Center
14.2 mi2025-09-171240
The Manor, Inc.
Morrisville
28.4 mi2026-04-151103
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01