Nursing homeActive
Norton Community Hospital SNF Unit
100 15th St Nw, Norton, VA 24273276679910044 certified beds · 8 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2018
Deficiencies
21
● 0● 20● 1
Penalties · 3 yrs
$10,400
1 fine
Last survey
2026-02-12
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Virginia Office of Licensure and Certification · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-02-12 | Standard | 051 | CMS-2567 (Care Compare) | — |
| 2021-04-29 | Standard | 080 | CMS-2567 (Care Compare) | — |
| 2018-09-06 | Standard | 070 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Virginia Office of Licensure and Certification publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity GHarm
Infection control
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-02-25Record 495374-20260212-F887
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 495374-20260212-F636
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 495374-20260212-F640
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 495374-20260212-F756
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-16Record 495374-20260212-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-25Record 495374-20260212-F883
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F641
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F686
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F761
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-18Record 495374-20210429-F880
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-10-05Record 495374-20180906-F583
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-10-05Record 495374-20180906-F658
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-10-05Record 495374-20180906-F698
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-10-05Record 495374-20180906-F757
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-10-05Record 495374-20180906-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-10-05Record 495374-20180906-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-10-05Record 495374-20180906-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2026-02-12 | Civil money penalty | $10,400 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day4.23
Facility
Virginia
National
Virginia 0.69 · National 0.69
Total nurse hours per resident day7.23
Facility
Virginia
National
Virginia 3.76 · National 3.86
Weekend total nurse hours6.33
Facility
Virginia
National
Virginia 3.29 · National 3.42
Total nursing staff turnover12%
Facility
Virginia
National
Virginia 48% · National 46%
Registered nurse turnover0%
Facility
Virginia
National
Virginia 48% · National 43%
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Wellmont Health System Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Newberry, Brian Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Showalter, Shannon Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ballad Health Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bennett, Julie Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bennett, Julie Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Deaton, Buford Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Deaton, Buford Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Eichorn, Marvin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Eichorn, Marvin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hilton, Shane Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hilton, Shane Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Levine, Alan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Levine, Alan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Newberry, Brian Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Showalter, Shannon Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wellmont Health System Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wilgocki, Gregory Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Virginia.
No county cost figures on file for Wise.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Heritage Hall Wise Wise | 5.4 mi | 2024-08-01 | 030 |
| Heritage Hall Big Stone Gap Big Stone Gap | 7.2 mi | 2024-11-19 | 013 |
| Letcher Manor Whitesburg | 15.5 mi | 2026-04-16 | 080 |
| Ridgecrest Manor Nursing & Rehabilitation Duffield | 17.6 mi | 2024-02-22 | 170 |
| Heritage Hall Clintwood Clintwood | 18.4 mi | 2024-06-27 | 080 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |