Nursing homeActive
Riverside Lifelong Health & Rehab Smithfield
101 John Rolfe Drive, Smithfield, VA 23430757357328234 certified beds · 30 residentsNon profit - CorporationMedicare
Surveys on file
3
since 2019
Deficiencies
17
● 0● 17● 0
Penalties · 3 yrs
—
none on file
Last survey
2024-04-12
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 4
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Virginia Office of Licensure and Certification · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2024-04-12 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2021-02-25 | Standard | 080 | CMS-2567 (Care Compare) | — |
| 2019-03-08 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Virginia Office of Licensure and Certification publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 495332-20240412-F575
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 495332-20240412-F578
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 495332-20240412-F657
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 495332-20240412-F761
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 495332-20240412-F849
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 495332-20240412-F880
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F580
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F582
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F622
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F625
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F661
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F686
F687Provide appropriate foot care.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-04-09Record 495332-20210225-F687
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-04-08Record 495332-20190308-F690
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2019-04-08Record 495332-20190308-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-04-08Record 495332-20190308-F880
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.04
Facility
Virginia
National
Virginia 0.69 · National 0.69
Total nurse hours per resident day4.47
Facility
Virginia
National
Virginia 3.76 · National 3.86
Weekend total nurse hours4.18
Facility
Virginia
National
Virginia 3.29 · National 3.42
Total nursing staff turnover60%
Facility
Virginia
National
Virginia 48% · National 46%
Registered nurse turnover60%
Facility
Virginia
National
Virginia 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Virginia | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.4% | 4.7% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 5.6% | 3.6% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 11.8% | 14.2% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.8% | 1.6% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 12.2% | 14.9% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 2.4% | 5.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 23.3% | 20.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Riverside Healthcare Association, Inc. Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| Rector & Visitors Of The University Of Virginia Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| Riverside Integrated Services Inc Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 95% | — | — |
| Nelson, Linwood Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Alewynse, Joyce Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Austin, Walter Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Bates, Jared Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Dacey, Michael Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Downey, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Haywood, Barbara Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Heckler, Edward Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Houser, Jason Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Nelson, Linwood Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Smith, Conway Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Smith, Kirby Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Tiller, Brooke Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Verser, Joseph Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Zeidler, Jeanne Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
Riverside Health System — 6 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Virginia.
No county cost figures on file for Isle Of Wight.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Newport Post Acute Newport News | 8.7 mi | 2025-03-19 | 0100 |
| Newport News Nursing & Rehab Newport News | 10.1 mi | 2026-04-30 | 0255 |
| Atlantic View Post Acute Newport News | 9.2 mi | 2022-12-01 | 000 |
| Riverside Lifelong H & R Warwick Forest Newport News | 10.9 mi | 2025-08-25 | 0321 |
| Langley Post Acute Hampton | 10.7 mi | 2024-10-03 | 090 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |