Nursing homeActive

Brookdale Galleria

2929 Post Oak Blvd, Houston, TX 77056713993999956 certified beds · 42 residentsFor profit - CorporationMedicare
Surveys on file
10
since 2023
Deficiencies
27
1215
Penalties · 3 yrs
$78,844
4 fines
Last survey
2026-03-23
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-23Complaint001CMS-2567 (Care Compare)
2025-11-25Complaint150CMS-2567 (Care Compare)
2025-11-18Complaint010CMS-2567 (Care Compare)
2025-06-19Standard010CMS-2567 (Care Compare)
2024-12-17Complaint011CMS-2567 (Care Compare)
2024-04-24Standard030CMS-2567 (Care Compare)
2024-04-04Complaint002CMS-2567 (Care Compare)
2024-01-24Complaint030CMS-2567 (Care Compare)
2023-12-11Complaint031CMS-2567 (Care Compare)
2023-02-23Standard040CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-23Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2026-03-26Record 675834-20260323-F689
2025-11-25Complaint survey · 6 deficienciesOfficial report
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-26Record 675834-20251125-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-26Record 675834-20251125-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-11-26Record 675834-20251125-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-26Record 675834-20251125-F695
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-26Record 675834-20251125-F842
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2025-11-26Record 675834-20251125-F732
2025-11-18Complaint survey · 1 deficiencyOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-19Record 675834-20251118-F755
2025-06-19Standard survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-20Record 675834-20250619-F812
2024-12-17Complaint survey · 2 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-01-10Record 675834-20241217-F686
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 675834-20241217-F880
2024-04-24Standard survey · 3 deficienciesOfficial report
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-15Record 675834-20240424-F638
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-15Record 675834-20240424-F755
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-15Record 675834-20240424-F759
2024-04-04Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity KHarm
Dignity & rights
Pattern; immediate jeopardy to resident health or safety.Corrected 2024-04-05Record 675834-20240404-F580
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity KHarm
Care planning
Pattern; immediate jeopardy to resident health or safety.Corrected 2024-04-05Record 675834-20240404-F686
2024-01-24Complaint survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-16Record 675834-20240124-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-16Record 675834-20240124-F755
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-16Record 675834-20240124-F842
2023-12-11Complaint survey · 4 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity HHarm
Care planning
Pattern; actual harm that is not immediate jeopardy.Corrected 2023-12-12Record 675834-20231211-F686
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 675834-20231211-F583
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 675834-20231211-F656
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 675834-20231211-F880
2023-02-23Standard survey · 4 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 675834-20230223-F686
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 675834-20230223-F697
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 675834-20230223-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 675834-20230223-F880

Penalties & enforcement

DateActionAmountSource
2026-03-23Civil money penalty$16,355CMS · Penalties
2024-12-17Civil money penalty$10,033CMS · Penalties
2024-04-04Civil money penalty$40,203CMS · Penalties
2023-12-11Civil money penalty$12,253CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.09
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day4.62
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours3.91
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover65%
Facility
Texas
National
Texas 55% · National 46%
Registered nurse turnover81%
Facility
Texas
National
Texas 55% · National 43%

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Cheng, Patrick
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Harris Bates, Lashon
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Johnston, Shawn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rajan, Kavitha
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Russo, Frank
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bkd Twenty-One Management Company Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Ccrc Propco Ventures, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Ccrc Propco Ventures, LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Cheng, Patrick
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Harris Bates, Lashon
Individual
ADP OF THE SNFNOT APPLICABLE
Hcp Ma3 Gp Holding, LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hcp Ma3, LP
Organization
ADP OF THE SNFNOT APPLICABLE
Hcp Ma3, LP
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hcp Partners LP
Organization
ADP OF THE SNFNOT APPLICABLE
Hcp Partners LP
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hcp S-H 2014 Member LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hcp S-H 2014 Member LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Hcp Ventures II Member LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Hcp Ventures II Partner LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Hcp Ventures II Trs LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hcp/Ls 2011 Reit, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Hcp/Ls 2011 Reit, LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Healthpeak Op LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Healthpeak Op LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Healthpeak Properties Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Janus Living Op LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Janus Living Op LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Janus Living Trs LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Janus Living, Inc.
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Janus Member, LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Janus Member, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Kussow, Dawn
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Lbmc PC
Organization
ADP OF THE SNFNOT APPLICABLE
Mabry, Adam
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Ocean Acquisition I LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Ocean Acquisition I LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Rajan, Kavitha
Individual
ADP OF THE SNFNOT APPLICABLE
Russo, Frank
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
S-H Propco Galleria LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Sh Opco Holdco LLC
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Stengle, Nikolas
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Walters Financial Services Inc
Organization
ADP OF THE SNFNOT APPLICABLE
White, Chadwick
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Part of a chain
Healthpeak Properties, Inc.15 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.

No county cost figures on file for Harris.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
The Hallmark
Houston
0.9 mi2026-03-180130
Woodway Nursing & Rehab
Houston
2.6 mi2026-06-0513320
The Vosswood Nursing Center
Houston
2.9 mi2023-06-20000
Bayou Manor
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3.6 mi2026-05-19040
FFIII Houston SNF Tenant LLC
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3.3 mi2025-08-280182
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
OwnershipCMS · Ownership2026-08-01