Nursing homeActive

Life Care Center Of Greeneville

725 Crum Street, Greeneville, TN 377434236398131161 certified beds · 93 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2020
Deficiencies
18
0180
Penalties · 3 yrs
none on file
Last survey
2025-06-25
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Tennessee Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-06-25Standard060CMS-2567 (Care Compare)
2024-05-01Standard070CMS-2567 (Care Compare)
2020-02-12Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Tennessee Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-06-25Standard survey · 6 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-09Record 445228-20250625-F657
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-09Record 445228-20250625-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-09Record 445228-20250625-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-09Record 445228-20250625-F755
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-09Record 445228-20250625-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-09Record 445228-20250625-F880
2024-05-01Standard survey · 7 deficienciesOfficial report
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 445228-20240501-F622
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 445228-20240501-F640
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 445228-20240501-F641
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 445228-20240501-F644
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 445228-20240501-F656
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 445228-20240501-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-31Record 445228-20240501-F880
2020-02-12Standard survey · 5 deficienciesOfficial report
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-03-28Record 445228-20200212-F604
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-28Record 445228-20200212-F689
F770Provide timely, quality laboratory services/tests to meet the needs of residents.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-28Record 445228-20200212-F770
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-28Record 445228-20200212-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-28Record 445228-20200212-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.63
Facility
Tennessee
National
Tennessee 0.60 · National 0.69
Total nurse hours per resident day3.66
Facility
Tennessee
National
Tennessee 3.80 · National 3.86
Weekend total nurse hours3.37
Facility
Tennessee
National
Tennessee 3.31 · National 3.42
Total nursing staff turnover34%
Facility
Tennessee
National
Tennessee 49% · National 46%
Registered nurse turnover47%
Facility
Tennessee
National
Tennessee 43% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityTennesseeNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.8%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.9%3.4%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.2%16.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.6%1.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
8.4%14.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
8.6%6.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
49.3%31.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Life Care Centers Of America, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cross, Cindy
Individual
CORPORATE OFFICERNOT APPLICABLE
Fletcher, Todd
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fletcher, Todd
Individual
CORPORATE OFFICERNOT APPLICABLE
Henry, Terry
Individual
CORPORATE OFFICERNOT APPLICABLE
Key, Misty
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Lay, Lisa
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lay, Lisa
Individual
CORPORATE OFFICERNOT APPLICABLE
Preston, Forrest
Individual
CORPORATE OFFICERNOT APPLICABLE
Preston, Forrest
Individual
CORPORATE DIRECTORNOT APPLICABLE
Swanker, Richard
Individual
CORPORATE OFFICERNOT APPLICABLE
Swanker, Richard
Individual
CORPORATE DIRECTORNOT APPLICABLE
Thurmond, Joan
Individual
CORPORATE OFFICERNOT APPLICABLE
Ziegler, James
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ziegler, James
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Life Care Centers Of America194 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Tennessee.

No county cost figures on file for Greene.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Laughlin Health Care Center
Greeneville
0.8 mi2023-10-050122
Signature Healthcare Of Greeneville
Greeneville
1.6 mi2026-03-18041
Durham-Hensley Health And Rehabilitation
Chuckey
8.5 mi2023-08-23000
Signature Healthcare Of Rogersville
Rogersville
17.4 mi2026-01-22000
Four Oaks Health Care Center
Jonesborough
20.4 mi2025-12-03050
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01