Nursing homeActive
Willow Brooke Court At Park Pointe Village
2993 Van Valin Drive, Rock Hill, SC 29732803980860520 certified beds · 17 residentsNon profit - CorporationMedicare
Surveys on file
3
since 2023
Deficiencies
2
● 0● 2● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-07-09
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · South Carolina DHEC · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-07-09 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2025-03-27 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2023-09-22 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · South Carolina DHEC publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F574The resident has the right to receive notices in a format and a language he or she understands.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-17Record 425375-20250327-F574
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-31Record 425375-20250327-F655
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.91
Facility
South Carolina
National
South Carolina 0.63 · National 0.69
Total nurse hours per resident day3.81
Facility
South Carolina
National
South Carolina 3.83 · National 3.86
Weekend total nurse hours3.71
Facility
South Carolina
National
South Carolina 3.33 · National 3.42
Total nursing staff turnover28%
Facility
South Carolina
National
South Carolina 46% · National 46%
Registered nurse turnover25%
Facility
South Carolina
National
South Carolina 42% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | South Carolina | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 0.0% | 5.1% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.0% | 3.2% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 14.3% | 15.3% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 28.2% | 11.9% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 5.3% | 6.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 26.8% | 21.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Acts Management Services, Inc. Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Management, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Management Services, Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Retirement Services, Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Inc Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Management, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Allmond, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Allmond, Susan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Baker Tilly Advisory Group LP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Baker Tilly Us LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Brod, Kathryn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Callaway, Warren Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Chamberlain, Linda Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Detweiler, Harold Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Esterhai, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Franklin, Kaitlin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gerner, Elric Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gerner, Elric Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Glynn, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Greer, Jason Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kelly, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lammers, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lawson, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lawson, Daniel Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mashner, Marvin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mashner, Marvin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Middlebrooks, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Reichard, Dawn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Shah, Romin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| U.S. Bank Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| U.S. Bank Organization | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Acts Retirement-Life Communities — 27 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or South Carolina.
No county cost figures on file for York.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| PruittHealth- Rock Hill Rock Hill | 2.5 mi | 2026-02-19 | 0150 |
| White Oak Manor - Rock Hill Rock Hill | 2.8 mi | 2026-05-14 | 081 |
| Rock Hill Post Acute Care Center Rock Hill | 3.4 mi | 2025-09-11 | 040 |
| Magnolia Manor - Rock Hill Rock Hill | 3.5 mi | 2025-12-11 | 0122 |
| Westminster Health & Rehab Center Rock Hill | 4.0 mi | 2026-02-25 | 062 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |