Nursing homeActive

St Luke Lutheran Community-Portage Lakes

615 Latham Ln, Akron, OH 44319330644391456 certified beds · 47 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2019
Deficiencies
24
0231
Penalties · 3 yrs
none on file
Last survey
2025-01-29
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 1
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Ohio Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-01-29Complaint030CMS-2567 (Care Compare)
2024-11-27Standard030CMS-2567 (Care Compare)
2024-09-30Complaint031CMS-2567 (Care Compare)
2024-08-05Complaint010CMS-2567 (Care Compare)
2023-10-25Complaint060CMS-2567 (Care Compare)
2022-06-27Standard040CMS-2567 (Care Compare)
2019-08-01Standard030CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Ohio Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-01-29Complaint survey · 3 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-03Record 366280-20250129-F656
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-03Record 366280-20250129-F686
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-03Record 366280-20250129-F842
2024-11-27Standard survey · 3 deficienciesOfficial report
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 366280-20241127-F582
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 366280-20241127-F677
F800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 366280-20241127-F800
2024-09-30Complaint survey · 4 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-10-25Record 366280-20240930-F600
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-25Record 366280-20240930-F610
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-25Record 366280-20240930-F657
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-10-25Record 366280-20240930-F919
2024-08-05Complaint survey · 1 deficiencyOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-30Record 366280-20240805-F561
2023-10-25Complaint survey · 6 deficienciesOfficial report
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-16Record 366280-20231025-F604
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-16Record 366280-20231025-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-16Record 366280-20231025-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-16Record 366280-20231025-F690
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-16Record 366280-20231025-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-16Record 366280-20231025-F755
2022-06-27Standard survey · 4 deficienciesOfficial report
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-07-13Record 366280-20220627-F688
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-07-13Record 366280-20220627-F727
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-07-13Record 366280-20220627-F757
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-07-13Record 366280-20220627-F812
2019-08-01Standard survey · 3 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-09-16Record 366280-20190801-F657
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-09-16Record 366280-20190801-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2019-09-16Record 366280-20190801-F812

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.21
Facility
Ohio
National
Ohio 0.64 · National 0.69
Total nurse hours per resident day3.15
Facility
Ohio
National
Ohio 3.69 · National 3.86
Weekend total nurse hours3.05
Facility
Ohio
National
Ohio 3.28 · National 3.42
Total nursing staff turnover81%
Facility
Ohio
National
Ohio 49% · National 46%
Registered nurse turnover100%
Facility
Ohio
National
Ohio 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityOhioNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.1%3.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.0%3.2%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
6.0%8.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.7%0.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
8.1%5.3%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.1%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
27.4%25.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
St. Luke Lutheran Community - Portage Lakes
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Gehm, Juanita
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hansen, Jean
Individual
CORPORATE DIRECTORNOT APPLICABLE
Kyle, Ronald
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mohler, Joyce
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Mohler, Joyce
Individual
CORPORATE OFFICERNOT APPLICABLE
Schnell, James
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Spieler, John
Individual
CORPORATE OFFICERNOT APPLICABLE
Tauscher, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Ohio.

No county cost figures on file for Summit.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Green Village Skilled Nursing & Rehabilitation Ltd
Akron
2.9 mi2025-04-280120
Pebble Creek Healthcare Center
Akron
3.1 mi2026-02-24070
Pleasant View Health Care Center
Barberton
3.7 mi2026-04-08030
Barberton Post Acute
Barberton
3.9 mi2025-04-280120
Chapel Hill Community
Canal Fulton
4.8 mi2025-04-24050
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01