Nursing homeActive
Mill Run Care Center
3399 Mill Run Drive, Hilliard, OH 43026614527300066 certified beds · 58 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
7
since 2021
Deficiencies
34
● 0● 31● 3
Penalties · 3 yrs
$91,350
1 fine
Last survey
2026-06-11
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Ohio Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-11 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-09-10 | Standard | 0162 | CMS-2567 (Care Compare) | — |
| 2025-03-27 | Complaint | 021 | CMS-2567 (Care Compare) | — |
| 2024-04-24 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-03-06 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-05-04 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2021-06-15 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Ohio Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-26Record 366142-20260611-F628
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-10-07Record 366142-20250910-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-10-07Record 366142-20250910-F686
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F550
F567Honor the resident's right to manage his or her financial affairs.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F567
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F582
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F641
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F656
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F677
F692Provide enough food/fluids to maintain a resident's health.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F692
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F695
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F697
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F756
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F760
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F791
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F880
F948Ensure that paid feeding assistants have the training they need.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-07Record 366142-20250910-F948
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-04-14Record 366142-20250327-F686
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-14Record 366142-20250327-F677
F687Provide appropriate foot care.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-14Record 366142-20250327-F687
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-05-03Record 366142-20240424-F812
F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-29Record 366142-20240306-F808
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-22Record 366142-20230504-F550
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-22Record 366142-20230504-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-22Record 366142-20230504-F677
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-22Record 366142-20230504-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-05-22Record 366142-20230504-F761
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-26Record 366142-20210615-F689
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-26Record 366142-20210615-F698
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-26Record 366142-20210615-F758
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-26Record 366142-20210615-F805
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2021-07-26Record 366142-20210615-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-09-10 | Civil money penalty | $91,350 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.84
Facility
Ohio
National
Ohio 0.64 · National 0.69
Total nurse hours per resident day4.16
Facility
Ohio
National
Ohio 3.69 · National 3.86
Weekend total nurse hours3.74
Facility
Ohio
National
Ohio 3.28 · National 3.42
Total nursing staff turnover65%
Facility
Ohio
National
Ohio 49% · National 46%
Registered nurse turnover75%
Facility
Ohio
National
Ohio 44% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Ohio | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.1% | 3.4% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.5% | 3.2% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 0.0% | 8.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.7% | 0.4% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 8.3% | 5.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 9.6% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 19.0% | 25.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Om Holdco 2 LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Optalis LP Investors 2 LLC Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| Snw LLC Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 30% | — | — |
| Mathur, Deepa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Optum Management Solutions. Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Orton, Wendy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Patel, Rajan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sharon, Robert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Van De Water, Scott Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Charles Franklin LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Charles Westland LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dunn, Charles Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hemant Shah 2018 Irrevocable Trust Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mathur, Deepa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Om Holdco 2 LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Optalis LP Investors 2 LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Optum Management Solutions. Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Optum Management Solutions. Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Paar 108 LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Patel, Rajan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020 Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Shah, Hemant Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sharon, Robert Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Sharon, Robert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Siena Lending Group LLC Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Snw LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Van De Water, Scott Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Optalis Health & Rehabilitation — 36 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Ohio.
No county cost figures on file for Franklin.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Norwich Springs Health Campus Hilliard | 1.3 mi | 2026-06-11 | 0190 |
| Trueman Pointe Care Center Hilliard | 1.7 mi | 2026-05-20 | 070 |
| Darby Glenn Nursing And Rehabilitation Center Hilliard | 2.3 mi | 2026-02-10 | 0130 |
| Mayfair Village Nursing Care Center Columbus | 3.1 mi | 2026-04-21 | 0390 |
| The Sanctuary At Tuttle Crossing Dublin | 3.8 mi | 2026-01-09 | 0201 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |