Nursing homeActive

Our Lady Of Mercy Life Center

2 Mercycare Lane, Guilderland, NY 120845184648100160 certified beds · 149 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2019
Deficiencies
25
1240
Penalties · 3 yrs
none on file
Last survey
2024-10-15
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New York State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2024-10-15Standard0150CMS-2567 (Care Compare)
2024-09-20Complaint010CMS-2567 (Care Compare)
2022-02-14Standard070CMS-2567 (Care Compare)
2019-08-13Standard110CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2024-10-15Standard survey · 15 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 335767-20241015-F550
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-02Record 335767-20241015-F554
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 335767-20241015-F561
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity FStandard
Dignity & rights
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 335767-20241015-F585
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-28Record 335767-20241015-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-28Record 335767-20241015-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-28Record 335767-20241015-F610
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 335767-20241015-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 335767-20241015-F657
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 335767-20241015-F684
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 335767-20241015-F725
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 335767-20241015-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-29Record 335767-20241015-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-15Record 335767-20241015-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 335767-20241015-F880
2024-09-20Complaint survey · 1 deficiencyOfficial report
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 335767-20240920-F602
2022-02-14Standard survey · 7 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-13Record 335767-20220214-F656
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-13Record 335767-20220214-F692
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-13Record 335767-20220214-F698
F770Provide timely, quality laboratory services/tests to meet the needs of residents.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-13Record 335767-20220214-F770
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-13Record 335767-20220214-F812
F814Dispose of garbage and refuse properly.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-13Record 335767-20220214-F814
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-13Record 335767-20220214-F842
2019-08-13Standard survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-09-30Record 335767-20190813-F812
F814Dispose of garbage and refuse properly.Scope/severity CPaperwork
Food & nutrition
Widespread; potential for minimal harm.Corrected 2019-09-30Record 335767-20190813-F814

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.79
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day3.62
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours3.33
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover50%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover41%
Facility
New York
National
New York 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew YorkNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.7%6.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.4%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.4%13.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.2%1.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
12.6%14.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.6%5.8%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
20.0%13.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
St Peters Health Partners
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Burke, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mazzacco, Michelle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Signor, Kristin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
St Peters Health Partners
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sullivan-Smith, Sandra
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Trinity Health Corporation
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bala, Guha
Individual
CORPORATE DIRECTORNOT APPLICABLE
Burke, Michael
Individual
ADP OF THE SNFNOT APPLICABLE
Ellison, Cynthia
Individual
ADP OF THE SNFNOT APPLICABLE
Farrell, Eric
Individual
CORPORATE OFFICERNOT APPLICABLE
Farrell, Eric
Individual
ADP OF THE SNFNOT APPLICABLE
Hanks, Steven
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hanks, Steven
Individual
ADP OF THE SNFNOT APPLICABLE
Isacksen, Daniel
Individual
ADP OF THE SNFNOT APPLICABLE
Isacksen, Daniel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Jimino, Kathleen
Individual
CORPORATE OFFICERNOT APPLICABLE
Lapczynski, Patricia
Individual
CORPORATE DIRECTORNOT APPLICABLE
Marshall, John
Individual
CORPORATE OFFICERNOT APPLICABLE
Mazzacco, Michelle
Individual
ADP OF THE SNFNOT APPLICABLE
Mccormick, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mcdonough, Michael
Individual
ADP OF THE SNFNOT APPLICABLE
Meath, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Myers, Gina
Individual
CORPORATE DIRECTORNOT APPLICABLE
Pollard, Merriette
Individual
CORPORATE DIRECTORNOT APPLICABLE
Signor, Kristin
Individual
CORPORATE OFFICERNOT APPLICABLE
Signor, Kristin
Individual
ADP OF THE SNFNOT APPLICABLE
St Peters Health Partners
Organization
ADP OF THE SNFNOT APPLICABLE
Sullivan, Marguerite
Individual
CORPORATE DIRECTORNOT APPLICABLE
Sullivan-Smith, Sandra
Individual
ADP OF THE SNFNOT APPLICABLE
Sweet Zavaglia, Kerri
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tofade, Oluwatoyin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Trinity Health Corporation
Organization
ADP OF THE SNFNOT APPLICABLE
Wildridge, William
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Trinity Health19 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.

No county cost figures on file for Albany.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
The Grand Rehabilitation And Nrsg At Guilderland
Altamont
2.9 mi2025-03-070371
Kingsway Arms Nursing Center Inc
Schenectady
5.1 mi2024-08-26030
Daughters Of Sarah Nursing Center
Albany
4.0 mi2026-05-29070
Teresian House Nursing Home Co Inc
Albany
4.0 mi2024-11-080100
Eddy Village Green At Beverwyck
Slingerlands
4.6 mi2026-05-010111
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01