Nursing homeActiveSpecial Focus Facility candidate · what this means

Eddy Heritage House Nursing And Rehabilitation Ctr

2920 Tibbits Avenue, Troy, NY 121805182744125120 certified beds · 109 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2019
Deficiencies
29
0272
Penalties · 3 yrs
none on file
Last survey
2025-11-26
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New York State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-11-26Complaint072CMS-2567 (Care Compare)
2024-02-27Standard0100CMS-2567 (Care Compare)
2024-02-26Complaint030CMS-2567 (Care Compare)
2021-09-14Standard020CMS-2567 (Care Compare)
2019-08-01Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-11-26Complaint survey · 9 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2026-01-15Record 335760-20251126-F600
F760Ensure that residents are free from significant medication errors.Scope/severity JHarm
Medication
Isolated; immediate jeopardy to resident health or safety.Corrected 2026-01-15Record 335760-20251126-F760
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-15Record 335760-20251126-F550
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-15Record 335760-20251126-F580
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-15Record 335760-20251126-F609
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-01-15Record 335760-20251126-F684
F710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-14Record 335760-20251126-F710
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-14Record 335760-20251126-F757
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 335760-20251126-F835
2024-02-27Standard survey · 10 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 335760-20240227-F550
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240227-F585
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-18Record 335760-20240227-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-16Record 335760-20240227-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-16Record 335760-20240227-F657
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240227-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240227-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240227-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240227-F812
F814Dispose of garbage and refuse properly.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-22Record 335760-20240227-F814
2024-02-26Complaint survey · 3 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240226-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240226-F610
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 335760-20240226-F684
2021-09-14Standard survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-11-15Record 335760-20210914-F812
F814Dispose of garbage and refuse properly.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-10-06Record 335760-20210914-F814
2019-08-01Standard survey · 5 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-09-30Record 335760-20190801-F656
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-09-30Record 335760-20190801-F692
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-09-30Record 335760-20190801-F695
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-09-30Record 335760-20190801-F812
F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-09-30Record 335760-20190801-F813

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.70
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day3.90
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours3.40
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover53%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover52%
Facility
New York
National
New York 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew YorkNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.1%6.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.6%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
14.0%13.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.8%1.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
12.3%14.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
5.1%5.8%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
21.1%13.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
St Peters Health Partners
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Burke, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mazzacco, Michelle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mier, Sherri
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Signor, Kristin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Spencer, Yolanda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
St Peters Health Partners
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Trinity Health Corporation
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bakar, Melissa
Individual
ADP OF THE SNFNOT APPLICABLE
Bala, Guha
Individual
CORPORATE DIRECTORNOT APPLICABLE
Burke, Michael
Individual
ADP OF THE SNFNOT APPLICABLE
Dunning, Todd
Individual
ADP OF THE SNFNOT APPLICABLE
Farrell, Eric
Individual
ADP OF THE SNFNOT APPLICABLE
Farrell, Eric
Individual
CORPORATE OFFICERNOT APPLICABLE
Hanks, Steven
Individual
ADP OF THE SNFNOT APPLICABLE
Hanks, Steven
Individual
CORPORATE DIRECTORNOT APPLICABLE
Isacksen, Daniel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Isacksen, Daniel
Individual
ADP OF THE SNFNOT APPLICABLE
Jimino, Kathleen
Individual
CORPORATE OFFICERNOT APPLICABLE
Lapczynski, Patricia
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lashwa, Debra Jean
Individual
ADP OF THE SNFNOT APPLICABLE
Marshall, John
Individual
CORPORATE OFFICERNOT APPLICABLE
Mazzacco, Michelle
Individual
ADP OF THE SNFNOT APPLICABLE
Mccormick, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Meath, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mier, Sherri
Individual
ADP OF THE SNFNOT APPLICABLE
Myers, Gina
Individual
CORPORATE DIRECTORNOT APPLICABLE
Pollard, Merriette
Individual
CORPORATE DIRECTORNOT APPLICABLE
Signor, Kristin
Individual
ADP OF THE SNFNOT APPLICABLE
Signor, Kristin
Individual
CORPORATE OFFICERNOT APPLICABLE
Spencer, Yolanda
Individual
ADP OF THE SNFNOT APPLICABLE
St Peters Health Partners
Organization
ADP OF THE SNFNOT APPLICABLE
Sullivan, Marguerite
Individual
CORPORATE DIRECTORNOT APPLICABLE
Sweet Zavaglia, Kerri
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tofade, Oluwatoyin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Trinity Health Corporation
Organization
ADP OF THE SNFNOT APPLICABLE
Wildridge, William
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Trinity Health19 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.

No county cost figures on file for Rensselaer.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Eddy Memorial Geriatric Center
Troy
0.5 mi2024-08-09090
Van Rensselaer Manor
Troy
3.2 mi2026-04-012181
Troy Center For Rehabilitation And Nursing
Troy
3.0 mi2026-04-100171
Troy Victorian Rehabilitation & Nursing Care Cntr
Troy
4.3 mi2026-05-181563
Eddy Village Green
Cohoes
4.3 mi2025-04-030172
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01