Nursing homeActive
Heritage Green Rehab & Skilled Nursing
3023 Route 430, Greenhurst, NY 147427164835000134 certified beds · 116 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2021
Deficiencies
16
● 1● 14● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-02-27
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 1
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New York State Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-02-27 | Standard | 160 | CMS-2567 (Care Compare) | — |
| 2025-08-15 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-02-01 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2021-12-07 | Standard | 011 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 335721-20260227-F658
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 335721-20260227-F700
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 335721-20260227-F725
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 335721-20260227-F727
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 335721-20260227-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 335721-20260227-F804
F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2026-04-28Record 335721-20260227-F577
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-13Record 335721-20250815-F578
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-10-13Record 335721-20250815-F725
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-31Record 335721-20240201-F578
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-31Record 335721-20240201-F580
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-31Record 335721-20240201-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-31Record 335721-20240201-F689
F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-31Record 335721-20240201-F742
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity KHarm
Staffing
Pattern; immediate jeopardy to resident health or safety.Corrected 2022-01-31Record 335721-20211207-F725
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-01-31Record 335721-20211207-F760
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.32
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day2.42
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours2.14
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover51%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover30%
Facility
New York
National
New York 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New York | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 6.5% | 6.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.7% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 25.0% | 13.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.6% | 1.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 18.2% | 14.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 5.5% | 5.8% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 8.8% | 13.2% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Heritage Ministries Charitable Care Network Inc. Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Burkhouse, Jessica Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Digregorio, Robin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Haglund, Lisa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Persia, Albert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Wilcox, Mark Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Burkhouse, Jessica Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Digregorio, Robin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fernandez, Gregory Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Fernandez, Gregory Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Haglund, Lisa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Haglund, Lisa Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Noll, Pamela Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Noll, Pamela Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Persia, Albert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Spanos, Mary Ann Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Spanos, Mary Ann Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stark, Peter Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stark, Peter Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Heritage Ministries — 3 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.
No county cost figures on file for Chautauqua.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Heritage Park Rehab & Skilled Nursing Jamestown | 4.3 mi | 2026-04-30 | 1111 |
| Rouse Warren County Home Youngsville | 19.3 mi | 2026-06-25 | 0174 |
| Warren Manor Warren | 21.3 mi | 2026-04-02 | 2231 |
| Kinzua Nursing And Rehab Warren | 21.0 mi | 2026-05-06 | 0331 |
| Chautauqua Nursing and Rehabilitation Center Dunkirk | 24.4 mi | 2026-03-27 | 1110 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |