Nursing homeActive

Heritage Park Rehab & Skilled Nursing

150 Prather Avenue, Jamestown, NY 147017164881921146 certified beds · 116 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2022
Deficiencies
14
1121
Penalties · 3 yrs
none on file
Last survey
2026-04-30
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 1
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New York State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-30Standard061CMS-2567 (Care Compare)
2025-09-12Complaint010CMS-2567 (Care Compare)
2024-03-01Standard140CMS-2567 (Care Compare)
2022-05-06Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-30Standard survey · 7 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-06-22Record 335142-20260430-F689
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-27Record 335142-20260430-F604
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-27Record 335142-20260430-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-22Record 335142-20260430-F677
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-06-22Record 335142-20260430-F725
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-27Record 335142-20260430-F812
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-27Record 335142-20260430-F867
2025-09-12Complaint survey · 1 deficiencyOfficial report
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-11-10Record 335142-20250912-F725
2024-03-01Standard survey · 5 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-26Record 335142-20240301-F609
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-26Record 335142-20240301-F695
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-26Record 335142-20240301-F725
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-26Record 335142-20240301-F812
F836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.Scope/severity CPaperwork
Records
Widespread; potential for minimal harm.Corrected 2024-04-26Record 335142-20240301-F836
2022-05-06Standard survey · 1 deficiencyOfficial report
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-30Record 335142-20220506-F698

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.28
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day2.34
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours2.05
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover46%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover54%
Facility
New York
National
New York 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew YorkNational
Percentage of long-stay residents with pressure ulcers
lower is better
5.1%6.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.1%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.8%13.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
5.1%1.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
19.7%14.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.0%5.8%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
9.5%13.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Burkhouse, Jessica
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Haglund, Lisa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Persia, Albert
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Burkhouse, Jessica
Individual
ADP OF THE SNFNOT APPLICABLE
Fernandez, Gregory
Individual
CORPORATE DIRECTORNOT APPLICABLE
Haglund, Lisa
Individual
CORPORATE OFFICERNOT APPLICABLE
Noll, Pamela
Individual
CORPORATE DIRECTORNOT APPLICABLE
Persia, Albert
Individual
ADP OF THE SNFNOT APPLICABLE
Spanos, Mary Ann
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stark, Peter
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Heritage Ministries3 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.

No county cost figures on file for Chautauqua.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Heritage Green Rehab & Skilled Nursing
Greenhurst
4.3 mi2026-02-271130
Rouse Warren County Home
Youngsville
17.3 mi2026-06-250174
Kinzua Nursing And Rehab
Warren
17.6 mi2026-05-060331
Warren Manor
Warren
18.2 mi2026-04-022231
Dunkirk Rehabilitation & Nursing Center
Dunkirk
27.3 mi2025-04-18030
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01