Nursing homeActiveSpecial Focus Facility candidate · what this means

Life Care Center Of Reno

445 W. Holcomb Lane, Reno, NV 895117758510123198 certified beds · 122 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
55
1540
Penalties · 3 yrs
none on file
Last survey
2025-07-01
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Nevada Division of Public and Behavioral Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-07-01Standard1250CMS-2567 (Care Compare)
2025-04-08Complaint010CMS-2567 (Care Compare)
2024-08-01Standard0120CMS-2567 (Care Compare)
2024-03-13Complaint030CMS-2567 (Care Compare)
2023-10-03Complaint020CMS-2567 (Care Compare)
2023-08-17Standard0110CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Nevada Division of Public and Behavioral Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-07-01Standard survey · 26 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F552
F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.Scope/severity FStandard
Dignity & rights
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 295050-20250701-F559
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F641
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 295050-20250701-F645
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F656
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F678
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F690
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F692
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F697
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F698
F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F711
F745Provide medically-related social services to help each resident achieve the highest possible quality of life.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F745
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F812
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F835
F836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F836
F844Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-01Record 295050-20250701-F844
F865Have a plan that describes the process for conducting QAPI and QAA activities.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F865
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F867
F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyScope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F868
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-15Record 295050-20250701-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 295050-20250701-F883
F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Scope/severity CPaperwork
Records
Widespread; potential for minimal harm.Corrected 2025-08-15Record 295050-20250701-F838
2025-04-08Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 295050-20250408-F842
2024-08-01Standard survey · 12 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-15Record 295050-20240801-F558
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-15Record 295050-20240801-F622
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 295050-20240801-F644
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-15Record 295050-20240801-F690
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-15Record 295050-20240801-F695
F730Observe each nurse aide's job performance and give regular training.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 295050-20240801-F730
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 295050-20240801-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 295050-20240801-F761
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-09-15Record 295050-20240801-F814
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 295050-20240801-F842
F865Have a plan that describes the process for conducting QAPI and QAA activities.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 295050-20240801-F865
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 295050-20240801-F880
2024-03-13Complaint survey · 3 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-17Record 295050-20240313-F584
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-17Record 295050-20240313-F684
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-17Record 295050-20240313-F812
2023-10-03Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-04Record 295050-20231003-F600
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-04Record 295050-20231003-F602
2023-08-17Standard survey · 11 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F552
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F695
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F726
F730Observe each nurse aide's job performance and give regular training.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F730
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 295050-20230817-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.17
Facility
Nevada
National
Nevada 1.09 · National 0.69
Total nurse hours per resident day3.91
Facility
Nevada
National
Nevada 4.30 · National 3.86
Weekend total nurse hours3.17
Facility
Nevada
National
Nevada 3.83 · National 3.42
Total nursing staff turnover31%
Facility
Nevada
National
Nevada 45% · National 46%
Registered nurse turnover21%
Facility
Nevada
National
Nevada 43% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNevadaNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.2%5.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.6%2.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
9.8%17.1%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.8%1.9%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
8.2%12.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.0%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
22.5%22.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Butner, Nancy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Developers Investment Company Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fletcher, Todd
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Julian, David
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Life Care Affiliates II
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Life Care Centers Of America, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mayhew, Colleen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcbride, Carolyn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Preston, Aubrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wedgwood Group, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ziegler, James
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Butner, Nancy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Cross, Cindy
Individual
CORPORATE OFFICERNOT APPLICABLE
Developers Investment Company Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Henry, Terry
Individual
CORPORATE OFFICERNOT APPLICABLE
Julian, David
Individual
ADP OF THE SNFNOT APPLICABLE
Lay, Lisa
Individual
CORPORATE OFFICERNOT APPLICABLE
Lay, Lisa
Individual
CORPORATE DIRECTORNOT APPLICABLE
Life Care Affiliates II
Organization
ADP OF THE SNFNOT APPLICABLE
Life Care Centers Of America, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE
Mayhew, Colleen
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Mcbride, Carolyn
Individual
ADP OF THE SNFNOT APPLICABLE
Mcbride, Carolyn
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Swanker, Richard
Individual
CORPORATE DIRECTORNOT APPLICABLE
Swanker, Richard
Individual
CORPORATE OFFICERNOT APPLICABLE
Thurmond, Joan
Individual
CORPORATE OFFICERNOT APPLICABLE
Wedgwood Group, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Life Care Centers Of America194 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Nevada.

No county cost figures on file for Washoe.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Alta Skilled Nursing And Rehabilitation Center
Reno
2.0 mi2026-06-250470
Alpine Skilled Nursing And Rehabilitation Center
Reno
3.8 mi2026-04-022390
Advanced Health Care Of Reno
Reno
5.9 mi2025-11-200180
Caremeridian LLC, DBA Neurorestorative
Reno
6.5 mi2026-05-070561
Rosewood Rehabilitation Center
Reno
7.3 mi2025-12-112560
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01