Nursing homeActive
Brookdale Carriage Club Providence
5804 Old Providence Road, Charlotte, NC 28226704365855114 certified beds · 8 residentsFor profit - CorporationMedicare
Surveys on file
3
since 2024
Deficiencies
11
● 2● 9● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-05-07
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-07 | Standard | 100 | CMS-2567 (Care Compare) | — |
| 2025-04-07 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2024-02-21 | Standard | 160 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Correction not yet recordedRecord 345482-20260507-F732
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 345482-20250407-F550
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 345482-20250407-F578
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-01Record 345482-20250407-F812
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 345482-20240221-F584
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 345482-20240221-F684
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 345482-20240221-F806
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 345482-20240221-F812
F814Dispose of garbage and refuse properly.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 345482-20240221-F814
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 345482-20240221-F867
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2024-03-15Record 345482-20240221-F732
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day3.49
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day8.55
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours7.08
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bkd Fm Holding Company LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Arc Managment LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Clontz, Stephanie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hall, George Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kaestner, Henry Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kussow, Dawn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| La Marre, Kevin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lewis, Laura Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Munoz, Anna Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rutter, Doug Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Stengle, Nikolas Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| White, Chadwick Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| American Retirement Corporation Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Arclp-Charlotte LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Asher, Jordan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bowman, Kevin Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Brookdale Senior Living Communities Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Brookdale Senior Living Communities Inc Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Brookdale Senior Living Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Brookdale Senior Living Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Clontz, Stephanie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Drayton, Claudia Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Febc-Alt Holdings Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Febc-Alt Holdings Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Febc-Alt Investors LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Febc-Alt Investors LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fioravanti, Mark Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Freed, Victoria Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hall, George Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hausman, Joshua Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Jones Lang Lasalle Incorporated Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Jones Lang Lasalle Multifamily LLC Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Kaestner, Henry Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Kaestner, Henry Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Kussow, Dawn Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| La Marre, Kevin Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lbmc PC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mace, Elizabeth Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Stengle, Nikolas Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Walters Financial Services Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Warren, Denise Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| White, Chadwick Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| White, Chadwick Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Wielansky, Lee Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Brookdale Senior Living — 12 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.
No county cost figures on file for Mecklenburg.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Sardis Oaks Charlotte | 1.7 mi | 2025-12-18 | 0110 |
| Pelican Health Randolph LLC Charlotte | 2.7 mi | 2025-09-17 | 2222 |
| The Sharon at Southpark Charlotte | 2.8 mi | 2025-11-25 | 0100 |
| White Oak Manor - Charlotte Charlotte | 3.6 mi | 2026-04-13 | 0192 |
| Matthews Health & Rehab Center Matthews | 3.3 mi | 2026-04-16 | 4142 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |