Nursing homeActive

Westwood Health and Rehabilitation

625 Ashland Street, Archdale, NC 27263336434290268 certified beds · 64 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
29
8201
Penalties · 3 yrs
$15,642
1 fine
Last survey
2026-05-21
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 1
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-21Complaint020CMS-2567 (Care Compare)
2026-02-19Standard380CMS-2567 (Care Compare)
2025-11-07Complaint010CMS-2567 (Care Compare)
2024-11-21Standard360CMS-2567 (Care Compare)
2024-08-22Complaint001CMS-2567 (Care Compare)
2024-01-30Complaint100CMS-2567 (Care Compare)
2023-08-16Standard130CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-21Complaint survey · 2 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-10Record 345450-20260521-F658
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-10Record 345450-20260521-F725
2026-02-19Standard survey · 11 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-07Record 345450-20260219-F550
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 345450-20260219-F602
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 345450-20260219-F641
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 345450-20260219-F686
F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 345450-20260219-F742
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 345450-20260219-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 345450-20260219-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 345450-20260219-F812
F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2026-03-06Record 345450-20260219-F577
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity BPaperwork
Care planning
Pattern; potential for minimal harm.Corrected 2026-03-06Record 345450-20260219-F698
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2026-03-06Record 345450-20260219-F732
2025-11-07Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-10Record 345450-20251107-F600
2024-11-21Standard survey · 9 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-18Record 345450-20241121-F561
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-18Record 345450-20241121-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-18Record 345450-20241121-F689
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-18Record 345450-20241121-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-18Record 345450-20241121-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-18Record 345450-20241121-F880
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-12-18Record 345450-20241121-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2024-12-18Record 345450-20241121-F625
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-12-18Record 345450-20241121-F842
2024-08-22Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-05-27Record 345450-20240822-F689
2024-01-30Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-02-08Record 345450-20240130-F842
2023-08-16Standard survey · 4 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-07Record 345450-20230816-F677
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-07Record 345450-20230816-F695
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-07Record 345450-20230816-F867
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2023-09-07Record 345450-20230816-F641

Penalties & enforcement

DateActionAmountSource
2024-08-22Civil money penalty$15,642CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.33
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day3.21
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours2.74
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover81%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover75%
Facility
North Carolina
National
North Carolina 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNorth CarolinaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.2%5.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.8%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
16.0%14.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.9%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
9.3%15.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
5.1%7.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
23.0%21.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Bernardini, Holly
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Freeman, Evelyn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hoback, Tiffany
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jones, Tequilla
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Joseph, Dawson
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Semones, Brandi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SNF Mgr LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Archdale Parentco LLC
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Bernardini, Holly
Individual
ADP OF THE SNFNOT APPLICABLE
Fc Encore Archdale LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Fc Encore Archdale LLC
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Freeman, Evelyn
Individual
ADP OF THE SNFNOT APPLICABLE
Hoback, Tiffany
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Hoback, Tiffany
Individual
ADP OF THE SNFNOT APPLICABLE
Jones, Tequilla
Individual
ADP OF THE SNFNOT APPLICABLE
Joseph, Dawson
Individual
ADP OF THE SNFNOT APPLICABLE
Ncop Holdco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Nu C II Irrevocable Trust
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Nu C Irrevocable Trust
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Randolph Holdco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Semones, Brandi
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Semones, Brandi
Individual
ADP OF THE SNFNOT APPLICABLE
SNF Care Centers LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
SNF Mgr LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Zenith Holdco II LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Zenith Holdco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Part of a chain
Avardis Health38 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.

No county cost figures on file for Randolph.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
The Graybrier Nursing and Retirement Center
Trinity
2.5 mi2026-01-22041
The Shannon Gray Rehabilitation & Recovery Center
Jamestown
5.0 mi2026-06-26190
Maryfield Nursing Home
High Point
5.0 mi2026-04-02110
Meridian Center
High Point
4.5 mi2026-06-113184
Westchester Manor at Providence Place
High Point
4.7 mi2025-07-24151
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01