Nursing homeActive
Westchester Manor at Providence Place
1795 Westchester Drive, High Point, NC 272623368842222129 certified beds · 119 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
7
● 1● 5● 1
Penalties · 3 yrs
$8,018
1 fine
Last survey
2025-07-24
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-07-24 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2024-05-23 | Standard | 101 | CMS-2567 (Care Compare) | — |
| 2023-02-23 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-22Record 345090-20250724-F558
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-22Record 345090-20250724-F641
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-22Record 345090-20250724-F644
F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-22Record 345090-20250724-F809
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-22Record 345090-20250724-F812
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-06-11Record 345090-20240523-F600
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-06-10Record 345090-20240523-F584
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-05-23 | Civil money penalty | $8,018 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.49
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day4.84
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours4.70
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover40%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover43%
Facility
North Carolina
National
North Carolina 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | North Carolina | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.7% | 5.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 4.0% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 14.1% | 14.0% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 5.7% | 2.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 20.7% | 15.6% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 10.9% | 7.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 32.3% | 21.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Cutts, Dawn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Everyage Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Jones, Tammy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Niles, Maria Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Reimann, Aimee Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Syria, Lee Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Abernethy, Julius Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Abernethy, Julius Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Abernethy, Julius Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Alcorn, Gregory Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Alcorn, Gregory Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Alcorn, Gregory Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bolick, Lawrence Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bolick, Lawrence Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bolick, Lawrence Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Branch, Anthony Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Branch, Anthony Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Branch, Anthony Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Clapp, Kenneth Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Clapp, Kenneth Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Clapp, Kenneth Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Cutts, Dawn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Erdman, Charles Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Erdman, Charles Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Erdman, Charles Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Everyage Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Everyage Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Gilliam, Jeffrey J Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Gilliam, Jeffrey J Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gilliam, Jeffrey J Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gray, Paul Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gray, Paul Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gray, Paul Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Horton, Michelle Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Horton, Michelle Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Horton, Michelle Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Howell, Parker Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Howell, Parker Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Howell, Parker Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Jones, Tammy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Jones, Tammy Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Maddox, Lamont Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Maddox, Lamont Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Maddox, Lamont Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| March, Mills Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| March, Mills Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| March, Mills Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Niles, Maria Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Reimann, Aimee Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Reimann, Aimee Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Slade-Hartman, Venezela Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sloan, Heather Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Smith, Shane Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Smith, Shane Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Smith, Shane Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stone, Susan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stone, Susan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Stone, Susan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Street, Jody Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Street, Jody Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Street, Jody Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Sullivan, Diana Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Sullivan, Diana Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sullivan, Diana Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Syria, Lee Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Syria, Lee Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Syria, Lee Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Thie, Ronald Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Thie, Ronald Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Thie, Ronald Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tobin, Cory Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tobin, Cory Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Tobin, Cory Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Wiley, Margaret Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Wiley, Margaret Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Wiley, Margaret Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wood, Kathy Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Wood, Kathy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Wood, Kathy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Everyage Senior Living — 3 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.
No county cost figures on file for Guilford.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Meridian Center High Point | 1.8 mi | 2026-06-11 | 3184 |
| Magnolia Gardens Center for Nursing and Rehabilita Thomasville | 4.1 mi | 2025-11-18 | 0101 |
| Westwood Health and Rehabilitation Archdale | 4.7 mi | 2026-05-21 | 7171 |
| Pine Ridge Health and Rehabilitation Center Thomasville | 5.1 mi | 2025-06-05 | 3120 |
| Maryfield Nursing Home High Point | 5.3 mi | 2026-04-02 | 110 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |