Nursing homeActive
Benefis Senior Services - Westview
500 15th Ave S, Great Falls, MT 59405406455590234 certified beds · 32 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2024
Deficiencies
21
● 0● 19● 2
Penalties · 3 yrs
$13,865
1 fine
Last survey
2026-06-18
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 1
Quality 1
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Montana DPHHS · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-18 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2025-05-20 | Standard | 0112 | CMS-2567 (Care Compare) | — |
| 2025-02-10 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-06-20 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Montana DPHHS publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 275158-20260618-F609
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 275158-20260618-F657
F745Provide medically-related social services to help each resident achieve the highest possible quality of life.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 275158-20260618-F745
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-06-06Record 275158-20250520-F600
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-06-06Record 275158-20250520-F686
F564Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F564
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F583
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F604
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F656
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F658
F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F676
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F689
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F698
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F725
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 275158-20250520-F759
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-19Record 275158-20250210-F688
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 275158-20240620-F561
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 275158-20240620-F656
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 275158-20240620-F677
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 275158-20240620-F804
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-05-20 | Civil money penalty | $13,865 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.58
Facility
Montana
National
Montana 0.98 · National 0.69
Total nurse hours per resident day3.24
Facility
Montana
National
Montana 4.05 · National 3.86
Weekend total nurse hours3.23
Facility
Montana
National
Montana 3.59 · National 3.42
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Montana | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 18.2% | 6.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.9% | 4.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 10.4% | 20.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 7.3% | 2.9% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.6% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 35.4% | 18.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.9% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 14.6% | 15.8% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Addison, Thomas Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Benefis Health System, Inc. Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Brady, Shelia Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Houlihan, Bruce Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Krebs, David Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Linder, Amy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Addison, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ammondson, Debra Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Baker, Jeffrey Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Benefis Health System, Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Borland, Judy Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bourret, William Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Brady, Shelia Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Cameron, Tanya Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ferrin, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ferrin, William Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Goodnow, John Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hamilton, Don Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hoiland, Shannon Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Houlihan, Bruce Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Houlihan, Bruce Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hoyer, Heather Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Jones, Llewelyn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Krebs, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Linder, Amy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Loucks, Brian Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Loucks, Brian Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Margaris, Melchisedek Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mcallister, Eugene Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mcgregor, William Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Milburn, Mike Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Moss Adams LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Richards, Phillip Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stuart, Dustin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Thayer, Eugene Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tierney, Gregory Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Montana.
No county cost figures on file for Cascade.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Benefis Senior Services - Eastview Great Falls | 1.9 mi | 2025-12-16 | 0221 |
| Benefis Senior Services - Grandview Great Falls | 1.9 mi | 2026-06-08 | 0251 |
| Park Place Transitional Care And Rehabilitation Great Falls | 2.3 mi | 2026-04-09 | 2295 |
| Logan Health - Conrad Conrad | 56.4 mi | 2026-05-07 | 2311 |
| Cooney Healthcare And Rehabilitation Helena | 70.5 mi | 2025-12-31 | 0478 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |