Nursing homeActive
Benefis Senior Services - Eastview
2621 15th Ave S, Great Falls, MT 59405406455590364 certified beds · 60 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2023
Deficiencies
40
● 2● 35● 3
Penalties · 3 yrs
$99,129
2 fines · 1 action
Last survey
2025-12-16
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Montana DPHHS · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-12-16 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2025-10-23 | Complaint | 031 | CMS-2567 (Care Compare) | — |
| 2025-06-19 | Standard | 0120 | CMS-2567 (Care Compare) | — |
| 2024-12-31 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-10-09 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-06-20 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-01-29 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-05-23 | Standard | 2132 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Montana DPHHS publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-30Record 275012-20251216-F561
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-19Record 275012-20251216-F600
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-11-14Record 275012-20251023-F600
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-14Record 275012-20251023-F610
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-14Record 275012-20251023-F684
F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-14Record 275012-20251023-F744
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F578
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F584
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F657
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F679
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F692
F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F740
F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F742
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F880
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-04Record 275012-20250619-F919
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 275012-20241231-F677
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 275012-20241231-F725
F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-30Record 275012-20241009-F740
F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-30Record 275012-20241009-F744
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-21Record 275012-20240129-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-06-14Record 275012-20230523-F684
F692Provide enough food/fluids to maintain a resident's health.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-06-14Record 275012-20230523-F692
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F600
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F610
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F656
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F695
F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.Scope/severity DStandard
Care planningStaffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F741
F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F744
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F756
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F758
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F849
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-06-14Record 275012-20230523-F880
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2023-06-14Record 275012-20230523-F585
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2023-06-14Record 275012-20230523-F732
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-10-23 | Civil money penalty | $36,377 | CMS · Penalties |
| 2024-07-29 | Civil money penalty | $62,752 | CMS · Penalties |
| 2024-07-29 | Denial of payment for new admissions Payment denial for 64 days, from 2024-08-27 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.09
Facility
Montana
National
Montana 0.98 · National 0.69
Total nurse hours per resident day4.15
Facility
Montana
National
Montana 4.05 · National 3.86
Weekend total nurse hours3.78
Facility
Montana
National
Montana 3.59 · National 3.42
Total nursing staff turnover53%
Facility
Montana
National
Montana 55% · National 46%
Registered nurse turnover52%
Facility
Montana
National
Montana 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Montana | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.0% | 6.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.6% | 4.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 21.1% | 20.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 3.1% | 2.9% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.6% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 33.2% | 18.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.8% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 24.2% | 15.8% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Addison, Thomas Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Benefis Health System, Inc. Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Brady, Shelia Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Houlihan, Bruce Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Krebs, David Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Linder, Amy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sly, Mackenzie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Addison, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ammondson, Debra Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Baker, Jeffrey Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Benefis Health System, Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Benefis Health System, Inc. Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Borland, Judy Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Brady, Shelia Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ferrin, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ferrin, William Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ginnaty, Rayn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Goodnow, John Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Houlihan, Bruce Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Houlihan, Bruce Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hoyer, Heather Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Jones, Llewelyn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Krebs, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Linder, Amy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Loucks, Brian Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Loucks, Brian Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Margaris, Melchisedek Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Richards, Phillip Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sly, Mackenzie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Stuart, Dustin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Tierney, Gregory Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Montana.
No county cost figures on file for Cascade.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Benefis Senior Services - Grandview Great Falls | 0.3 mi | 2026-06-08 | 0251 |
| Park Place Transitional Care And Rehabilitation Great Falls | 0.5 mi | 2026-04-09 | 2295 |
| Benefis Senior Services - Westview Great Falls | 1.9 mi | 2026-06-18 | 0192 |
| Logan Health - Conrad Conrad | 57.3 mi | 2026-05-07 | 2311 |
| Cooney Healthcare And Rehabilitation Helena | 71.4 mi | 2025-12-31 | 0478 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |