Nursing homeActive

Windsor Rehabilitation & Health Care Center

809 West Benton, Windsor, MO 65360660647310260 certified beds · 31 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2021
Deficiencies
23
2210
Penalties · 3 yrs
none on file
Last survey
2025-06-25
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 3
Staffing 3
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Missouri Department of Health & Senior Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-06-25Standard270CMS-2567 (Care Compare)
2024-07-29Complaint040CMS-2567 (Care Compare)
2023-12-14Standard050CMS-2567 (Care Compare)
2023-09-06Complaint010CMS-2567 (Care Compare)
2021-05-21Standard040CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Missouri Department of Health & Senior Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-06-25Standard survey · 9 deficienciesOfficial report
F567Honor the resident's right to manage his or her financial affairs.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 265683-20250625-F567
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 265683-20250625-F584
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 265683-20250625-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 265683-20250625-F656
F732Post nurse staffing information every day.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 265683-20250625-F732
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 265683-20250625-F803
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 265683-20250625-F883
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2025-08-05Record 265683-20250625-F628
F680Ensure the activities program is directed by a qualified professional.Scope/severity CPaperwork
Care planning
Widespread; potential for minimal harm.Corrected 2025-08-05Record 265683-20250625-F680
2024-07-29Complaint survey · 4 deficienciesOfficial report
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-09Record 265683-20240729-F610
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-09Record 265683-20240729-F684
F728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-09Record 265683-20240729-F728
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-09-09Record 265683-20240729-F925
2023-12-14Standard survey · 5 deficienciesOfficial report
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-26Record 265683-20231214-F582
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-26Record 265683-20231214-F692
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-01-26Record 265683-20231214-F727
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-01-26Record 265683-20231214-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-26Record 265683-20231214-F880
2023-09-06Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-16Record 265683-20230906-F684
2021-05-21Standard survey · 4 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-07-02Record 265683-20210521-F550
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-02Record 265683-20210521-F684
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-07-02Record 265683-20210521-F700
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-02Record 265683-20210521-F760

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.41
Facility
Missouri
National
Missouri 0.46 · National 0.69
Total nurse hours per resident day3.44
Facility
Missouri
National
Missouri 3.43 · National 3.86
Weekend total nurse hours2.95
Facility
Missouri
National
Missouri 3.02 · National 3.42
Total nursing staff turnover52%
Facility
Missouri
National
Missouri 56% · National 46%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMissouriNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.7%4.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.5%4.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
40.0%23.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
23.7%18.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.6%5.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
47.0%25.6%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Lincoln, James
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST50%
Lincoln, Judy
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST50%
Truman Valley Health Care, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bysor, Brandon
Individual
CORPORATE DIRECTORNOT APPLICABLE
Drake, Timothy
Individual
CORPORATE OFFICERNOT APPLICABLE
Merrill, Clara
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Stutts, Charlotte
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
James & Judy Lincoln56 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Missouri.

No county cost figures on file for Henry.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Lincoln Community Care Center
Lincoln
14.7 mi2026-01-15071
Adair Village
Clinton
16.7 mi2026-01-230263
Clinton Healthcare And Rehabilitation Center
Clinton
17.2 mi2025-03-260171
Ridge Crest Nursing Center
Warrensburg
18.3 mi2025-09-080341
Warrensburg Manor Care Center
Warrensburg
18.7 mi2024-09-19060
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01