Nursing homeActive

Mountain View Healthcare

1211 North Ash Street, Mountain View, MO 655484179346818105 certified beds · 64 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2022
Deficiencies
14
0140
Penalties · 3 yrs
none on file
Last survey
2025-04-04
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Missouri Department of Health & Senior Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-04-04Standard060CMS-2567 (Care Compare)
2024-01-11Standard010CMS-2567 (Care Compare)
2023-09-08Complaint020CMS-2567 (Care Compare)
2022-04-22Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Missouri Department of Health & Senior Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-04-04Standard survey · 6 deficienciesOfficial report
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 265412-20250404-F604
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 265412-20250404-F641
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 265412-20250404-F655
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 265412-20250404-F684
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 265412-20250404-F690
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 265412-20250404-F880
2024-01-11Standard survey · 1 deficiencyOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-17Record 265412-20240111-F584
2023-09-08Complaint survey · 2 deficienciesOfficial report
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 265412-20230908-F690
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 265412-20230908-F880
2022-04-22Standard survey · 5 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-03Record 265412-20220422-F550
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-03Record 265412-20220422-F657
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-03Record 265412-20220422-F692
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-06-03Record 265412-20220422-F700
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-06-03Record 265412-20220422-F812

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.55
Facility
Missouri
National
Missouri 0.46 · National 0.69
Total nurse hours per resident day3.71
Facility
Missouri
National
Missouri 3.43 · National 3.86
Weekend total nurse hours3.18
Facility
Missouri
National
Missouri 3.02 · National 3.42
Total nursing staff turnover55%
Facility
Missouri
National
Missouri 56% · National 46%
Registered nurse turnover63%
Facility
Missouri
National
Missouri 48% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMissouriNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.9%4.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.6%4.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
6.3%23.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.4%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
12.6%18.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
5.7%5.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
9.0%25.6%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Willow Health Care Inc
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Amyx, Tracey
Individual
CORPORATE OFFICERNOT APPLICABLE
Amyx, Tracey
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Counts, Emily
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Counts, Emily
Individual
CORPORATE OFFICERNOT APPLICABLE
Williamson, Jackie
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Missouri.

No county cost figures on file for Howell.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Rock Point Nursing Center
Birch Tree
11.3 mi2026-03-190210
Willow Care Nursing Home
Willow Springs
16.0 mi2026-01-080120
Brooke Haven Healthcare
West Plains
20.8 mi2026-03-030221
West Vue Nursing And Rehabilitation Center
West Plains
21.6 mi2026-04-160210
Nhc Healthcare, West Plains
West Plains
21.6 mi2025-02-07050
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01