Nursing homeActive
Nhc Healthcare, West Plains
211 Davis Drive, West Plains, MO 657754172560798114 certified beds · 70 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2022
Deficiencies
13
● 0● 13● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-02-07
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Missouri Department of Health & Senior Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-02-07 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2023-12-07 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2022-02-18 | Standard | 080 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Missouri Department of Health & Senior Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 265155-20250207-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 265155-20250207-F690
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 265155-20250207-F698
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 265155-20250207-F761
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 265155-20250207-F880
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-01Record 265155-20220218-F550
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-04-04Record 265155-20220218-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-04-04Record 265155-20220218-F625
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-04-04Record 265155-20220218-F700
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-04-04Record 265155-20220218-F759
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-04Record 265155-20220218-F760
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-04-01Record 265155-20220218-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-04-04Record 265155-20220218-F880
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.62
Facility
Missouri
National
Missouri 0.46 · National 0.69
Total nurse hours per resident day3.54
Facility
Missouri
National
Missouri 3.43 · National 3.86
Weekend total nurse hours3.31
Facility
Missouri
National
Missouri 3.02 · National 3.42
Total nursing staff turnover48%
Facility
Missouri
National
Missouri 56% · National 46%
Registered nurse turnover23%
Facility
Missouri
National
Missouri 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Missouri | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.1% | 4.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.7% | 4.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 9.9% | 23.5% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.7% | 2.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 14.6% | 18.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.9% | 5.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 12.2% | 25.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bidwell, Charles Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Dodson, Vicki Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kidd, Brian Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lawing, Jennipher Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| National Healthcare Corporation Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Nhc-Op LP Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rector, Melvin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rogers, Heather Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Swift, Charles Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Blackrock Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dimensional Fund Advisors LP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dodson, Vicki Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kidd, Brian Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Morgan Stanley Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Morgan Stanley Institutional Advisors LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| National Health Corporation Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| National Healthcare Corporation Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Nhc-Op LP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Nhc/Delaware Inc Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Rector, Melvin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Rector, Melvin Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Rogers, Heather Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Swift, Charles Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vanguard Group Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
National Healthcare Corporation — 69 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Missouri.
No county cost figures on file for Howell.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| West Vue Nursing And Rehabilitation Center West Plains | 0.0 mi | 2026-04-16 | 0210 |
| Brooke Haven Healthcare West Plains | 0.9 mi | 2026-03-03 | 0221 |
| Willow Care Nursing Home Willow Springs | 18.7 mi | 2026-01-08 | 0120 |
| Mountain View Healthcare Mountain View | 21.6 mi | 2025-04-04 | 090 |
| Southfork River Therapy And Living Salem | 25.0 mi | 2026-03-12 | 140 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |