Nursing homeActive
Heritage Hall Nursing Center
750 E Highway 22, Centralia, MO 65240573682555160 certified beds · 43 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
9
● 1● 8● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-11-06
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Missouri Department of Health & Senior Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-11-06 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-08-14 | Standard | 130 | CMS-2567 (Care Compare) | — |
| 2024-06-14 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2023-03-24 | Standard | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Missouri Department of Health & Senior Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-10Record 265385-20251106-F658
F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 265385-20250814-F568
F641Ensure each resident receives an accurate assessment.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 265385-20250814-F641
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 265385-20250814-F880
F814Dispose of garbage and refuse properly.Scope/severity CPaperwork
Food & nutrition
Widespread; potential for minimal harm.Corrected 2025-09-27Record 265385-20250814-F814
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-27Record 265385-20240614-F677
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-06-21Record 265385-20240614-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-06-27Record 265385-20240614-F812
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-12Record 265385-20230324-F585
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.59
Facility
Missouri
National
Missouri 0.46 · National 0.69
Total nurse hours per resident day3.26
Facility
Missouri
National
Missouri 3.43 · National 3.86
Weekend total nurse hours2.59
Facility
Missouri
National
Missouri 3.02 · National 3.42
Total nursing staff turnover63%
Facility
Missouri
National
Missouri 56% · National 46%
Registered nurse turnover17%
Facility
Missouri
National
Missouri 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Missouri | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.5% | 4.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 4.4% | 4.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 12.4% | 23.5% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.5% | 2.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 12.4% | 18.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 7.6% | 5.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 18.0% | 25.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Hwj LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Ford, Julianna Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | — | — |
| Montgomery, Henley Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | — | — |
| Montgomery, William Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | — | — |
| Americare Systems, Inc. Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Crosson, Clay Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Redmond, Christina Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Reiker, James Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Schade, Kyle Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
Part of a chain
Americare Senior Living — 23 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Missouri.
No county cost figures on file for Boone.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Pin Oaks Living Center Mexico | 13.0 mi | 2026-06-16 | 2254 |
| Monroe Manor Paris | 19.2 mi | 2026-04-09 | 080 |
| Columbia Post Acute Columbia | 19.7 mi | 2026-05-07 | 151 |
| Villa At Blue Ridge, The Columbia | 19.3 mi | 2026-05-05 | 1320 |
| Parkside Manor Columbia | 21.1 mi | 2026-06-18 | 0271 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |