Nursing homeActive

The Laurels of Kent

350 N Center St, Lowell, MI 493316168978473153 certified beds · 94 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
9
since 2023
Deficiencies
38
1343
Penalties · 3 yrs
$62,010
1 fine · 1 action
Last survey
2026-02-24
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Michigan LARA · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-24Standard070CMS-2567 (Care Compare)
2025-08-28Complaint010CMS-2567 (Care Compare)
2025-04-15Complaint030CMS-2567 (Care Compare)
2025-04-09Complaint011CMS-2567 (Care Compare)
2024-12-20Standard130CMS-2567 (Care Compare)
2024-05-16Complaint010CMS-2567 (Care Compare)
2023-10-25Standard0102CMS-2567 (Care Compare)
2023-09-20Complaint030CMS-2567 (Care Compare)
2023-09-06Complaint050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-24Standard survey · 7 deficienciesOfficial report
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-25Record 235253-20260224-F582
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-25Record 235253-20260224-F689
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-25Record 235253-20260224-F756
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-25Record 235253-20260224-F760
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-25Record 235253-20260224-F806
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-25Record 235253-20260224-F842
F908Keep all essential equipment working safely.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-25Record 235253-20260224-F908
2025-08-28Complaint survey · 1 deficiencyOfficial report
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-19Record 235253-20250828-F725
2025-04-15Complaint survey · 3 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-06Record 235253-20250415-F600
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-06Record 235253-20250415-F607
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-06Record 235253-20250415-F656
2025-04-09Complaint survey · 2 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-05-06Record 235253-20250409-F686
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-06Record 235253-20250409-F550
2024-12-20Standard survey · 4 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-13Record 235253-20241220-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-13Record 235253-20241220-F610
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-13Record 235253-20241220-F842
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2025-01-13Record 235253-20241220-F732
2024-05-16Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-20Record 235253-20240516-F689
2023-10-25Standard survey · 12 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-12-06Record 235253-20231025-F684
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity GHarm
Infection control
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-11-21Record 235253-20231025-F887
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F558
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F658
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F695
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F698
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F758
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F842
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-21Record 235253-20231025-F880
2023-09-20Complaint survey · 3 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 235253-20230920-F657
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 235253-20230920-F658
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 235253-20230920-F684
2023-09-06Complaint survey · 5 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-29Record 235253-20230906-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-29Record 235253-20230906-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-29Record 235253-20230906-F690
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-29Record 235253-20230906-F725
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-09-29Record 235253-20230906-F727

Penalties & enforcement

DateActionAmountSource
2023-10-25Civil money penalty$62,010CMS · Penalties
2023-10-25Denial of payment for new admissions
Payment denial for 14 days, from 2023-11-22
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.44
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day3.09
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours2.90
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover41%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover25%
Facility
Michigan
National
Michigan 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMichiganNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.6%5.1%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.3%3.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
12.6%14.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.6%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
11.3%10.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.1%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
4.3%19.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Ciena Healthcare Management Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Di Rezze, Justin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Khan, Anis
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Qazi, Mohammad
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Stephens, Nancy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ciena Healthcare Management Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Deutsch, Neal
Individual
ADP OF THE SNFNOT APPLICABLE
Di Rezze, Justin
Individual
ADP OF THE SNFNOT APPLICABLE
Gardina, Anna
Individual
ADP OF THE SNFNOT APPLICABLE
Khan, Anis
Individual
CORPORATE OFFICERNOT APPLICABLE
Khan, Anis
Individual
ADP OF THE SNFNOT APPLICABLE
Laurel Health Care Holdings, Inc.
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Qazi, Mohammad
Individual
CORPORATE DIRECTORNOT APPLICABLE
Qazi, Mohammad
Individual
CORPORATE OFFICERNOT APPLICABLE
Stephens, Nancy
Individual
ADP OF THE SNFNOT APPLICABLE
Stobb, David
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Ciena Healthcare/Laurel Health Care81 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.

No county cost figures on file for Kent.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Mission Point Nursing & Physical Rehabilitation Ce
Belding
12.5 mi2026-06-011363
Mission Point Nursing & Physical Rehabilitation Ce
Grand Rapids
10.5 mi2025-06-250354
Valley Health Center
Grand Rapids
11.3 mi2025-07-31040
Porter Hills Health Center
Grand Rapids
11.8 mi2025-07-24060
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids
11.9 mi2026-03-190672
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01