Nursing homeActive

Munson Healthcare Otsego Memorial Hospital LTCU

825 North Center Street, Gaylord, MI 49735989731213134 certified beds · 27 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2024
Deficiencies
15
0141
Penalties · 3 yrs
none on file
Last survey
2026-04-01
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Michigan LARA · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-01Standard051CMS-2567 (Care Compare)
2025-02-13Standard040CMS-2567 (Care Compare)
2024-03-27Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-01Standard survey · 6 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-08-21Record 235006-20260401-F689
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-30Record 235006-20260401-F628
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-30Record 235006-20260401-F756
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-04-30Record 235006-20260401-F812
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-30Record 235006-20260401-F849
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-04-30Record 235006-20260401-F880
2025-02-13Standard survey · 4 deficienciesOfficial report
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-31Record 235006-20250213-F756
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-31Record 235006-20250213-F758
F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyScope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-03-31Record 235006-20250213-F868
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-31Record 235006-20250213-F919
2024-03-27Standard survey · 5 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-03Record 235006-20240327-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-03Record 235006-20240327-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-03Record 235006-20240327-F610
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-03Record 235006-20240327-F688
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity FStandard
Care planningRecords
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-05-03Record 235006-20240327-F842

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.95
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day5.14
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours4.80
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover36%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover39%
Facility
Michigan
National
Michigan 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMichiganNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.5%5.1%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
6.0%3.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
18.2%14.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.2%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
25.4%10.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
12.3%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
6.8%19.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Munson Healthcare
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Elliot, Benjamin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Korth-White, Kirsten
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wisniewski, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bloem, Kenneth
Individual
ADP OF THE SNFNOT APPLICABLE
Bloem, Kenneth
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Dixon, Kathy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Dixon, Kathy
Individual
ADP OF THE SNFNOT APPLICABLE
Elliot, Benjamin
Individual
ADP OF THE SNFNOT APPLICABLE
Hoppe, Ruth
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Hoppe, Ruth
Individual
ADP OF THE SNFNOT APPLICABLE
King, Jennifer
Individual
ADP OF THE SNFNOT APPLICABLE
King, Jennifer
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Konopacki, Paul
Individual
ADP OF THE SNFNOT APPLICABLE
Konopacki, Paul
Individual
CORPORATE DIRECTORNOT APPLICABLE
Korth-White, Kirsten
Individual
ADP OF THE SNFNOT APPLICABLE
Korth-White, Kirsten
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Lanphier, Edward
Individual
ADP OF THE SNFNOT APPLICABLE
Lanphier, Edward
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Menegebier, David
Individual
ADP OF THE SNFNOT APPLICABLE
Menegebier, David
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Munson Healthcare
Organization
TRUSTEE OF THE SNFNOT APPLICABLE
Munson Healthcare
Organization
ADP OF THE SNFNOT APPLICABLE
Nelson, Timothy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Nelson, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Ness, Edwin
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Ness, Edwin
Individual
ADP OF THE SNFNOT APPLICABLE
Page, Andrew
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Page, Andrew
Individual
ADP OF THE SNFNOT APPLICABLE
Postma, Brian
Individual
ADP OF THE SNFNOT APPLICABLE
Postma, Brian
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Recchia, Dino
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Recchia, Dino
Individual
ADP OF THE SNFNOT APPLICABLE
Roberts, Owen
Individual
ADP OF THE SNFNOT APPLICABLE
Roberts, Owen
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Rowland, Claudia
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Rowland, Claudia
Individual
ADP OF THE SNFNOT APPLICABLE
Sanders, Mary
Individual
ADP OF THE SNFNOT APPLICABLE
Sanders, Mary
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Schultz, Vincent
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Schultz, Vincent
Individual
ADP OF THE SNFNOT APPLICABLE
Takano, Sakura
Individual
ADP OF THE SNFNOT APPLICABLE
Takano, Sakura
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Thomas, Kristine
Individual
ADP OF THE SNFNOT APPLICABLE
Thomas, Kristine
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Veryser, Thomas
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Veryser, Thomas
Individual
ADP OF THE SNFNOT APPLICABLE
Wisniewski, Steven
Individual
ADP OF THE SNFNOT APPLICABLE
Wood, Elaine
Individual
ADP OF THE SNFNOT APPLICABLE
Wood, Elaine
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Zenner, Bruce
Individual
ADP OF THE SNFNOT APPLICABLE
Zenner, Bruce
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.

No county cost figures on file for Otsego.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Medilodge of Gaylord
Gaylord
0.5 mi2026-03-191312
Munson Healthcare Crawford Continuing Care Center
Grayling
25.3 mi2026-04-290260
Grayling Nursing & Rehabilitation Community
Grayling
26.4 mi2026-05-210152
The Villa at the Bay
Petoskey
26.9 mi2026-04-280554
Grandvue Medical Care Facility
East Jordan
25.1 mi2026-04-220163
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01