Nursing homeActive
Mainegeneral Rehab & Long Term Care - Gray Birch
37 Gray Birch Drive, Augusta, ME 04330207621710077 certified beds · 67 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
28
● 2● 25● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-06-30
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 5
Quality 1
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Maine Division of Licensing and Certification · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-30 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2026-01-14 | Standard | 160 | CMS-2567 (Care Compare) | — |
| 2024-08-07 | Standard | 1100 | CMS-2567 (Care Compare) | — |
| 2024-05-22 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-05-24 | Standard | 061 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Maine Division of Licensing and Certification publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-08-05Record 205054-20260630-F557
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 205054-20260114-F584
F699Provide care or services that was trauma informed and/or culturally competent.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 205054-20260114-F699
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 205054-20260114-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 205054-20260114-F812
F814Dispose of garbage and refuse properly.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 205054-20260114-F814
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 205054-20260114-F880
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity BPaperwork
Medication
Pattern; potential for minimal harm.Corrected 2026-03-06Record 205054-20260114-F755
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F550
F583Keep residents' personal and medical records private and confidential.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F583
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F644
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F695
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F698
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 205054-20240807-F883
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-09-13Record 205054-20240807-F641
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 205054-20240522-F600
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 205054-20240522-F842
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-07-08Record 205054-20230524-F689
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-08Record 205054-20230524-F578
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-07-08Record 205054-20230524-F584
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-07-08Record 205054-20230524-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-08Record 205054-20230524-F684
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-07-08Record 205054-20230524-F812
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-08Record 205054-20230524-F867
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.38
Facility
Maine
National
Maine 1.05 · National 0.69
Total nurse hours per resident day4.73
Facility
Maine
National
Maine 4.34 · National 3.86
Weekend total nurse hours4.18
Facility
Maine
National
Maine 3.92 · National 3.42
Total nursing staff turnover48%
Facility
Maine
National
Maine 47% · National 46%
Registered nurse turnover36%
Facility
Maine
National
Maine 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Maine | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 7.7% | 4.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.0% | 4.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 23.3% | 20.2% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 5.6% | 2.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 28.2% | 24.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 6.0% | 5.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 21.0% | 17.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Mainegeneral Health Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Alexander, Marci Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Brann, Terrence Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Heersink, Deirdre Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Howell, Nathan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Martin, Melissa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Pizzo, Gregory Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rodrigue, Tarsha Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Alexander, Marci Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Brann, Terrence Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Brann, Terrence Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bullock, Scott Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Diefenderfer, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Heersink, Deirdre Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Heersink, Deirdre Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Howell, Nathan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Howell, Nathan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Labbe Trufant, Nicole Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Martin, Melissa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Peachey, Gary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pelletier, Michele Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pizzo, Gregory Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Purington, Joseph Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rico, Amy Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Riggs, Jennifer Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Riley, Dorcas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Scott, Duane Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Small, Scott Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Tardiff, Matthew Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Yeager, Courtney Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Maine.
No county cost figures on file for Kennebec.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Mainegeneral Rehab & Long Term Care - Glenridge Augusta | 1.8 mi | 2026-03-26 | 1160 |
| Augusta Center For Health & Rehabilitation, LLC Augusta | 2.3 mi | 2026-05-14 | 0291 |
| Maine Veterans Home - Augusta Augusta | 4.6 mi | 2025-11-18 | 0100 |
| Lakewood A Continuing Care Center Waterville | 17.5 mi | 2025-12-11 | 4300 |
| Oak Grove Center Waterville | 18.1 mi | 2026-06-04 | 3501 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |