Nursing homeActive

Northwest Healthcare Center

4601 Pall Mall Road, Baltimore, MD 21215410664555191 certified beds · 83 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2019
Deficiencies
30
1290
Penalties · 3 yrs
none on file
Last survey
2026-06-17
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Maryland Office of Health Care Quality · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-17Complaint020CMS-2567 (Care Compare)
2026-01-23Standard070CMS-2567 (Care Compare)
2024-08-26Standard0130CMS-2567 (Care Compare)
2019-06-26Standard170CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Maryland Office of Health Care Quality publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-17Complaint survey · 2 deficienciesOfficial report
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 215346-20260617-F641
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 215346-20260617-F657
2026-01-23Standard survey · 7 deficienciesOfficial report
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-28Record 215346-20260123-F582
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-28Record 215346-20260123-F584
F620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-28Record 215346-20260123-F620
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-28Record 215346-20260123-F791
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-28Record 215346-20260123-F812
F840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-28Record 215346-20260123-F840
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-28Record 215346-20260123-F947
2024-08-26Standard survey · 13 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F578
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F580
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F610
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F623
F624Prepare residents for a safe transfer or discharge from the nursing home.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F624
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F657
F660Plan the resident's discharge to meet the resident's goals and needs.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F660
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F661
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 215346-20240826-F842
2019-06-26Standard survey · 8 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 215346-20190626-F550
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 215346-20190626-F582
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 215346-20190626-F584
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 215346-20190626-F600
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 215346-20190626-F697
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 215346-20190626-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 215346-20190626-F812
F923Have enough outside ventilation via a window or mechanical ventilation, or both.Scope/severity CPaperwork
Environment
Widespread; potential for minimal harm.Corrected 2019-07-30Record 215346-20190626-F923

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.65
Facility
Maryland
National
Maryland 0.84 · National 0.69
Total nurse hours per resident day3.39
Facility
Maryland
National
Maryland 3.87 · National 3.86
Weekend total nurse hours2.92
Facility
Maryland
National
Maryland 3.47 · National 3.42
Total nursing staff turnover33%
Facility
Maryland
National
Maryland 40% · National 46%
Registered nurse turnover47%
Facility
Maryland
National
Maryland 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMarylandNational
Percentage of long-stay residents with pressure ulcers
lower is better
5.2%5.9%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.6%2.4%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
28.2%13.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.3%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
11.5%20.4%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.3%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
22.0%16.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
S.L.Rosedale Irrevocable Trust
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST31%
Hill, Stephanie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pall Mall Mgmt Co., LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Romeo, Dominic
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Temesgen, Addisu
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Groves, Donna
Individual
CORPORATE OFFICERNOT APPLICABLE
Hill, Stephanie
Individual
ADP OF THE SNFNOT APPLICABLE
Pall Mall Mgmt Co., LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Romeo, Dominic
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stoltz, Charles
Individual
CORPORATE OFFICERNOT APPLICABLE
Temesgen, Addisu
Individual
ADP OF THE SNFNOT APPLICABLE
Wilheim, Ronald
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Communicare Health110 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Maryland.

No county cost figures on file for Baltimore City.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Blue Point Healthcare Center
Baltimore
0.7 mi2026-05-130512
Levindale Hebrew Ger Ctr & Hsp
Baltimore
0.8 mi2026-03-130371
Autumn Lake Healthcare At Alice Manor
Baltimore
1.0 mi2026-04-170261
Autumn Lake Healthcare At Arlington West
Baltimore
1.0 mi2025-06-17040
Roland Park Rehabilitation And Healthcare Center
Baltimore
1.3 mi2026-04-200331
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01