Nursing homeActive
Notre Dame Long Term Care Center
559 Plantation Street, Worcester, MA 016054136872491123 certified beds · 120 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
14
● 0● 14● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-05-08
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Massachusetts Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-08 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2025-02-12 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2024-11-20 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-12-15 | Standard | 070 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Massachusetts Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-27Record 225577-20260508-F656
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-27Record 225577-20260508-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-27Record 225577-20260508-F761
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-28Record 225577-20250212-F726
F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-28Record 225577-20250212-F810
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-28Record 225577-20250212-F880
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-31Record 225577-20241120-F656
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-28Record 225577-20231215-F578
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-28Record 225577-20231215-F656
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-28Record 225577-20231215-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-28Record 225577-20231215-F755
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-28Record 225577-20231215-F805
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-28Record 225577-20231215-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-28Record 225577-20231215-F883
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.44
Facility
Massachusetts
National
Massachusetts 0.65 · National 0.69
Total nurse hours per resident day3.44
Facility
Massachusetts
National
Massachusetts 3.86 · National 3.86
Weekend total nurse hours3.30
Facility
Massachusetts
National
Massachusetts 3.48 · National 3.42
Total nursing staff turnover36%
Facility
Massachusetts
National
Massachusetts 38% · National 46%
Registered nurse turnover50%
Facility
Massachusetts
National
Massachusetts 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Massachusetts | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.4% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 3.4% | 3.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 10.6% | 21.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 4.9% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 24.4% | 16.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 5.4% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 11.1% | 19.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bain, Elaine Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Coan, Leonore Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Colaizzi, Maryann Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Colin, Kathleen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ferguson, Robert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hickey, Philip Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kozak, Kevin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mannila, John Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mcgovern, Kevin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Murphy, Elizabeth Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Murphy, Jacqueline Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| O'brien, Patricia Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| O'connor, Tara Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rivard, Brenda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Roche, Mary Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rocheleau, H Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rossano, Bryan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Toce, Patricia Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Torkornoo, Eric Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Totino, Stephen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Webb, Charles Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Zimmons, Erika Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bain, Elaine Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bain, Elaine Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Coan, Leonore Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Coan, Leonore Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Colaizzi, Maryann Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Colaizzi, Maryann Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Colin, Kathleen Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Colin, Kathleen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ferguson, Robert Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Ferguson, Robert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hickey, Philip Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hickey, Philip Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Kozak, Kevin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kozak, Kevin Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Mannila, John Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Mannila, John Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mcgovern, Kevin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mcgovern, Kevin Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Murphy, Elizabeth Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Murphy, Elizabeth Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Murphy, Jacqueline Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Murphy, Jacqueline Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| O'brien, Patricia Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| O'brien, Patricia Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| O'connor, Tara Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| O'connor, Tara Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Rivard, Brenda Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rivard, Brenda Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Roche, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Roche, Mary Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Rocheleau, H Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Rocheleau, H Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rossano, Bryan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Toce, Patricia Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Toce, Patricia Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Torkornoo, Eric Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Torkornoo, Eric Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Totino, Stephen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Totino, Stephen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Webb, Charles Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Webb, Charles Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Zimmons, Erika Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Massachusetts.
No county cost figures on file for Worcester.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Regalcare At Worcester Worcester | 0.6 mi | 2025-05-06 | 1160 |
| Christopher House Of Worcester Worcester | 1.3 mi | 2025-08-29 | 0112 |
| Knollwood Nursing Center Worcester | 2.1 mi | 2025-12-15 | 1120 |
| Holy Trinity Eastern Orthodox N & R Center Worcester | 1.9 mi | 2026-01-06 | 030 |
| Odd Fellows Home of Massachusetts Worcester | 2.0 mi | 2026-03-26 | 2273 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |