Nursing homeActive
West Carroll Care Center, Inc
706 Ross Street, Oak Grove, LA 71263318428961280 certified beds · 74 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
21
● 0● 17● 4
Penalties · 3 yrs
$54,806
4 fines
Last survey
2025-08-13
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 3
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Louisiana Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-08-13 | Standard | 090 | CMS-2567 (Care Compare) | — |
| 2025-02-18 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-08-14 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2024-05-07 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-04-25 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-01-03 | Complaint | 011 | CMS-2567 (Care Compare) | — |
| 2023-08-09 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Louisiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F584
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F640
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F690
F692Provide enough food/fluids to maintain a resident's health.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F692
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F695
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F698
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F725
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F756
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-27Record 195398-20250813-F757
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-01-31Record 195398-20250218-F684
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-28Record 195398-20240814-F656
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-28Record 195398-20240814-F726
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-28Record 195398-20240814-F880
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-05-02Record 195398-20240507-F689
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-04-21Record 195398-20240425-F689
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-12-20Record 195398-20240103-F600
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-01Record 195398-20240103-F842
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-22Record 195398-20230809-F607
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-22Record 195398-20230809-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-22Record 195398-20230809-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-22Record 195398-20230809-F688
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-02-18 | Civil money penalty | $16,663 | CMS · Penalties |
| 2024-05-07 | Civil money penalty | $16,452 | CMS · Penalties |
| 2024-04-25 | Civil money penalty | $8,886 | CMS · Penalties |
| 2024-01-03 | Civil money penalty | $12,805 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.19
Facility
Louisiana
National
Louisiana 0.30 · National 0.69
Total nurse hours per resident day3.51
Facility
Louisiana
National
Louisiana 3.73 · National 3.86
Weekend total nurse hours3.02
Facility
Louisiana
National
Louisiana 3.18 · National 3.42
Total nursing staff turnover28%
Facility
Louisiana
National
Louisiana 48% · National 46%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Louisiana | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.9% | 5.6% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.8% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 21.0% | 22.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.4% | 2.1% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 19.2% | 17.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 11.6% | 5.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 27.6% | 23.2% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bower, Kathy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bower, Kathy Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Fakhre, Fakhre Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Fakhre, Fakhre Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Little, Dewana Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Little, Dewana Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Morris, Raymond Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Louisiana.
No county cost figures on file for West Carroll.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Carroll Health and Rehab LLC Oak Grove | 0.6 mi | 2025-07-28 | 0442 |
| Cypress at Lake Providence Lake Providence | 12.7 mi | 2026-03-11 | 2483 |
| Deerfield Nursing and Rehabilitation Center Delhi | 28.7 mi | 2025-10-16 | 0191 |
| Oak Woods Home for the Elderly Mer Rouge | 25.3 mi | 2026-03-25 | 0240 |
| Lake Village Rehabilitation and Care Center Lake Village | 31.4 mi | 2026-03-06 | 0121 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |