Nursing homeActive

Evergreen Crossing And The Lofts

5404 Georgetown Road, Indianapolis, IN 462543172915404109 certified beds · 94 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
10
since 2023
Deficiencies
33
0321
Penalties · 3 yrs
none on file
Last survey
2026-04-17
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 1
Staffing 2
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Indiana Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-17Standard070CMS-2567 (Care Compare)
2026-02-02Complaint020CMS-2567 (Care Compare)
2025-12-31Complaint020CMS-2567 (Care Compare)
2025-11-14Complaint011CMS-2567 (Care Compare)
2025-08-11Complaint050CMS-2567 (Care Compare)
2025-02-28Standard060CMS-2567 (Care Compare)
2024-11-15Complaint020CMS-2567 (Care Compare)
2024-03-06Complaint010CMS-2567 (Care Compare)
2024-02-07Complaint010CMS-2567 (Care Compare)
2023-12-15Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Indiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-17Standard survey · 7 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 155826-20260417-F561
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 155826-20260417-F628
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 155826-20260417-F641
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 155826-20260417-F689
F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 155826-20260417-F744
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 155826-20260417-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 155826-20260417-F812
2026-02-02Complaint survey · 2 deficienciesOfficial report
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 155826-20260202-F602
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 155826-20260202-F755
2025-12-31Complaint survey · 2 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 155826-20251231-F689
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 155826-20251231-F760
2025-11-14Complaint survey · 2 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Correction not yet recordedRecord 155826-20251114-F686
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 155826-20251114-F657
2025-08-11Complaint survey · 5 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 155826-20250811-F558
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 155826-20250811-F584
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 155826-20250811-F812
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 155826-20250811-F921
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 155826-20250811-F925
2025-02-28Standard survey · 6 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-25Record 155826-20250228-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-25Record 155826-20250228-F657
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-25Record 155826-20250228-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-25Record 155826-20250228-F692
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-25Record 155826-20250228-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-25Record 155826-20250228-F761
2024-11-15Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-23Record 155826-20241115-F580
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-23Record 155826-20241115-F686
2024-03-06Complaint survey · 1 deficiencyOfficial report
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 155826-20240306-F661
2024-02-07Complaint survey · 1 deficiencyOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-28Record 155826-20240207-F585
2023-12-15Standard survey · 5 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-16Record 155826-20231215-F550
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-16Record 155826-20231215-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-16Record 155826-20231215-F689
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-16Record 155826-20231215-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-16Record 155826-20231215-F812

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.41
Facility
Indiana
National
Indiana 0.67 · National 0.69
Total nurse hours per resident day3.55
Facility
Indiana
National
Indiana 3.68 · National 3.86
Weekend total nurse hours3.16
Facility
Indiana
National
Indiana 3.24 · National 3.42
Total nursing staff turnover53%
Facility
Indiana
National
Indiana 46% · National 46%
Registered nurse turnover75%
Facility
Indiana
National
Indiana 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIndianaNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.1%3.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.9%3.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
9.8%13.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.3%1.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
3.6%11.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
8.9%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
17.5%23.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Hancock Regional Hospital
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Georgetown Mgt Co LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Long, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mustaklem, Marwan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Odenthal, Richard
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Spall, Amanda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bond, Maria
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Clark, Timothy
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Daugherty, Joshua
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Felker, Dean
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Georgetown Mgt Co LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Joyner, Sara
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Mustaklem, Marwan
Individual
ADP OF THE SNFNOT APPLICABLE
Omega Healthcare Investors Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Omg In Mstr Lsco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Spall, Amanda
Individual
ADP OF THE SNFNOT APPLICABLE
Willard, Lacey
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Wilson, Roy
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Part of a chain
Communicare Health110 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Indiana.

No county cost figures on file for Marion.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Robin Run Health Center
Indianapolis
1.6 mi2026-06-011457
Northwest Manor Health Care Center
Indianapolis
2.8 mi2026-05-130151
Alpha Home - A Waters Community
Indianapolis
3.8 mi2026-04-270292
Marquette
Indianapolis
4.4 mi2026-02-020132
Westpark A Waters Community
Indianapolis
4.7 mi2025-10-100200
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01