Nursing homeActive

Arcadia Care Jacksonville

1021 North Church Street, Jacksonville, IL 626502172454174113 certified beds · 60 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2023
Deficiencies
43
3373
Penalties · 3 yrs
$84,491
3 fines · 2 actions
Last survey
2026-03-09
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 1
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Illinois Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-09Standard0110CMS-2567 (Care Compare)
2024-11-25Standard0121CMS-2567 (Care Compare)
2024-08-21Complaint021CMS-2567 (Care Compare)
2024-03-29Complaint010CMS-2567 (Care Compare)
2024-03-27Complaint010CMS-2567 (Care Compare)
2024-01-11Complaint010CMS-2567 (Care Compare)
2023-11-08Standard291CMS-2567 (Care Compare)
2023-10-26Complaint100CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Illinois Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-09Standard survey · 11 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F550
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F558
F576Ensure residents have reasonable access to and privacy in their use of communication methods.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F576
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F677
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F679
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F695
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F727
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity FStandard
Medication
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 145928-20260309-F812
2024-11-25Standard survey · 13 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-26Record 145928-20241125-F684
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F558
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F580
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F600
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F623
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 145928-20241125-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F690
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F693
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-19Record 145928-20241125-F727
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F759
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F803
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-26Record 145928-20241125-F880
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-18Record 145928-20241125-F947
2024-08-21Complaint survey · 3 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-09-08Record 145928-20240821-F550
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-09-08Record 145928-20240821-F880
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-09-08Record 145928-20240821-F919
2024-03-29Complaint survey · 1 deficiencyOfficial report
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-04-15Record 145928-20240329-F727
2024-03-27Complaint survey · 1 deficiencyOfficial report
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-15Record 145928-20240327-F759
2024-01-11Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-12Record 145928-20240111-F684
2023-11-08Standard survey · 12 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-11-15Record 145928-20231108-F550
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F600
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F677
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F690
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F693
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F725
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F880
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 145928-20231108-F925
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2023-11-15Record 145928-20231108-F584
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity BPaperwork
Food & nutrition
Pattern; potential for minimal harm.Corrected 2023-11-15Record 145928-20231108-F804
2023-10-26Complaint survey · 1 deficiencyOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2023-10-27Record 145928-20231026-F584

Penalties & enforcement

DateActionAmountSource
2024-11-25Civil money penalty$38,448CMS · Penalties
2024-11-25Denial of payment for new admissions
Payment denial for 1 days, from 2024-12-18
CMS · Penalties
2024-08-21Civil money penalty$31,993CMS · Penalties
2023-11-08Civil money penalty$14,050CMS · Penalties
2023-11-08Denial of payment for new admissions
Payment denial for 36 days, from 2023-12-07
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.10
Facility
Illinois
National
Illinois 0.72 · National 0.69
Total nurse hours per resident day2.67
Facility
Illinois
National
Illinois 3.45 · National 3.86
Weekend total nurse hours2.50
Facility
Illinois
National
Illinois 3.08 · National 3.42
Total nursing staff turnover51%
Facility
Illinois
National
Illinois 45% · National 46%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIllinoisNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.1%4.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.7%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
14.4%21.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.3%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
15.7%13.4%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.3%6.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
22.0%18.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Arcadia Care Management LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcclure, Michelle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Seitler, Dovid
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sonani, Bhavin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Spector, Jennifer
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Trone, Meagan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Turofsky, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wall, Darin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wilhelm, Naftali
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Arcadia Care Management LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Berkowitz, David
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Curis Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Mcclure, Michelle
Individual
ADP OF THE SNFNOT APPLICABLE
Mcclure, Michelle
Individual
CORPORATE OFFICERNOT APPLICABLE
Meystel, Yosef
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Seitler, Dovid
Individual
ADP OF THE SNFNOT APPLICABLE
Seitler, Dovid
Individual
CORPORATE OFFICERNOT APPLICABLE
Sonani, Bhavin
Individual
ADP OF THE SNFNOT APPLICABLE
Spector, Jennifer
Individual
ADP OF THE SNFNOT APPLICABLE
Spector, Jennifer
Individual
CORPORATE OFFICERNOT APPLICABLE
Trone, Meagan
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Trone, Meagan
Individual
ADP OF THE SNFNOT APPLICABLE
Turofsky, Steven
Individual
ADP OF THE SNFNOT APPLICABLE
Wall, Darin
Individual
ADP OF THE SNFNOT APPLICABLE
Wall, Darin
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Wilhelm, Naftali
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Arcadia Care25 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Illinois.

No county cost figures on file for Morgan.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Prairie Village Healthcare Ctr
Jacksonville
0.6 mi2026-04-230111
Grove Health & Rehab Ctr, The
Jacksonville
1.1 mi2026-04-020187
Jacksonville Skld Nur & Rehab
Jacksonville
1.3 mi2026-03-120173
Cass County Senior Living & Rehabilitation LLC
Virginia
14.0 mi2026-05-080201
Scott County Nursing Center
Winchester
18.8 mi2026-04-23054
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01